Director, Website Merchandising - Rejuvenation

Portland, OR (Unknown)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 2 months ago

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Job Summary

Drive on-site merchandising strategy and storytelling to grow revenue and conversion for Rejuvenation across divisions.

  • Own on-site merchandising strategy and seasonal storytelling.
  • Must-have: 8–10 years in ecommerce merchandising with measurable impact.
  • Standout: Cross-functional leadership guiding launches and category experiences.

Job Description

Responsibilities

  • Lead annual and seasonal website merchandising strategy for several divisions on Rejuvenation.com, aligned to brand priorities, financial goals, marketing moments, product launches, and inventory realities.
  • Own the site merchandising roadmap across categories, ensuring clear priorities, sequencing, and alignment with business goals.
  • Define and evolve key customer shopping journeys by segment, project need, category, room, style, and purchase intent.
  • Own website merchandising performance insights across revenue, conversion, AOV, sell-through, margin outcomes, traffic productivity, and category performance.
  • Translate customer behavior, sales trends, inventory signals, and site performance into clear actions that improve business results.
  • Establish a regular performance rhythm and communicate insights, risks, opportunities, and recommendations to senior leadership.
  • Lead the strategy for category shop experiences, including product exposure, sequencing, storytelling placement, taxonomy inputs, navigation, and discoverability.
  • Partner with Brand Marketing and Creative to bring seasonal stories, product launches, category priorities, and customer inspiration to life on-site.
  • Ensure Rejuvenation.com delivers a cohesive, brand-right, and commercially effective customer experience across categories and adjacent channels.
  • Establish the financial performance accountability for site outcomes.

Requirements

  • 8-10 years of eCommerce, digital merchandising, site merchandising, or related digital commerce experience; branded product experience required.
  • 6+ years of people leadership experience, including managing and developing teams.
  • Strong financial and analytical skills, with the ability to connect site experience decisions to revenue, conversion, AOV, sell-through, margin, and inventory outcomes.
  • Deep understanding of eCommerce customer journeys, category shopping experiences, product discoverability, digital storytelling, navigation, browse, search, and conversion optimization.
  • Strong cross-functional leadership and communication skills, with the ability to influence peers and senior stakeholders.
  • High attention to detail and strong standards for site execution, content quality, launch readiness, and QA.
  • Comfort operating in a fast-paced, matrixed environment with tight timelines, shifting priorities, and multiple stakeholders.
  • Strong brand sensibility and customer-first judgment, with the ability to balance storytelling, product priorities, operational constraints, and financial performance.

Preferred

  • Experience with Adobe Analytics or similar analytics platforms preferred.
  • Experience with project management or workflow tools such as Airtable, Jira, or similar platforms preferred.

Benefits

  • A generous discount on all WSI brands
  • A 401(k) plan and other investment opportunities
  • Paid vacations, holidays, and time off to volunteer
  • Health benefits, dental and vision insurance, including same-sex domestic partner benefits
  • Tax-free commuter benefits
  • A wellness program that supports your physical, financial and emotional health
  • Continued Learning
  • In-person and online learning opportunities through WSI University
  • Cross-brand and cross-function career opportunities
  • Resources for self-development
Williams-Sonoma, Inc. logo

Williams-Sonoma, Inc.

3.3 Glassdoor

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Founded in 1956
San Francisco, California, USA
15K employees (3,213 in marketing)
56% recommend to a friend
64% CEO approval

Traffic Signals

Monthly Visitors
65.9K
Traffic Source Mix
Search
36.2%
Direct
50.8%
Referral
10.6%
Social
1.8%
Paid
0.4%

Headcount Trend

Current headcount: ~15.4K

Marketing Team

Marketing Team Size
1,216 (8% of company)

Funding

Total Funding
$3.9M
Last Raise
$3.9M
Post IPO Equity, 2 years ago

Funding History

  • Sep 2023
    Post IPO Equity
  • Mar 2015
    Post IPO Equity • $3.9M

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