Director, Technical GTM

New York City, NY (Hybrid)

$175K/yr – $200K/yrDirector/Executive8+ years expFull time

Posted 2 weeks ago

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Job Summary

Own the technical GTM motion and frontline technical engagement for a fintech SaaS platform, while leading a high-skill sales engineering team and shaping messaging for executive buyers.

  • Lead and scale a Technical GTM team with hiring, enablement, and performance standards.
  • Own messaging and deal strategy for multi-stakeholder enterprise fintech sales with C-level and operational buyers.
  • Bridge product, design, and engineering to drive roadmap storytelling and immediate feedback from customer conversations.

Job Description

Responsibilities

  • Lead and develop a team of Technical GTM Specialists; set hiring, enablement, and performance expectations
  • Define the technical sales motion and messaging architecture, positioning both the breadth and depth of the platform
  • Own the strategic narrative around Narmi's competitive advantages; collaborate with product leadership on roadmap storytelling
  • Drive deal strategy on complex, multi-stakeholder transactions with executive and operational buyers
  • Personally lead high-stakes demos and deep dives for critical prospects (executive-level and operational-level)
  • Manage quarterly planning cadence and provide frontline feedback to product leadership on what the market is asking for
  • Partner with product operations on release strategy and go-to-market execution
  • Act as the technical authority on the sales team; support the sales organization on complex technical questions and deal structures
  • Work closely with product, design, and engineering teams to align on messaging, roadmap priorities, and new feature storytelling
  • Collaborate with sales leadership on hiring, training, and go-to-market alignment

Requirements

  • 8+ years of complex B2B SaaS technical sales experience, with proven leadership of sales engineering or technical GTM functions
  • Deep fintech or financial services domain expertise, strong understanding of banking economics (interchange, deposits, lending), and how digital experiences impact financial institutions' business models
  • Track record leading technical sales teams through hypergrowth; ability to scale processes without losing quality
  • Comfort and credibility presenting to executive buyers (CIO, CISO, COO, Digital Banking leaders)
  • Strong pattern recognition: you understand how enterprise fintech deals actually close
  • Product mindset—you've partnered deeply with Product, Design, and Engineering to shape roadmap and positioning
  • NYC-based or willing to commute to NYC in-person 2-3 days a week (this role requires close collaboration with product and engineering)
  • Action-oriented. You drive momentum and avoid endless artifact production. You move fast and make good decisions with incomplete information.

Preferred

  • Prior startup experience in a high-growth, lean environment
  • Direct experience with fintech platforms or digital banking tooling
  • Banking-as-a-Service (BaaS) or core banking infrastructure background
  • Track record of influencing product strategy through customer feedback
  • AI-native operating style. You use AI as a daily force multiplier and have opinions about which tools are actually worth using.

Benefits

  • full benefits package.
Narmi logo

Narmi

4.8 Glassdoor

Narmi offers state of the art digital banking and digital account opening platforms to financial institutions. The platform – built for the enterprise – allows financial institutions to open accounts in less than 2.5 minutes, and then grow that relationship over a lifetime through intuitive mobile and online channels. Every single product at Narmi integrates with leading core banking systems.Financial institutions using Narmi have experienced: - 20% increase in NPS- 55% increase in new account applications from non-account holders- 50% decrease in support volume- 63% improvement in support response time- 137% increase in app store rating- 65% Reduction in time from application start to application submissionNarmi’s founding team previously served as leaders of a financial institution and quickly became frustrated by digital technology available to them. Today, Narmi is almost entirely headquartered in New York City and is focused on building lasting digital experiences for financial institutions.

Founded in 2016
New York, New York, USA
138 employees (18 in marketing)
100% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
11.2K
Monthly Google Ads Budget
$8.2K
Traffic Source Mix
Search
30.2%
Direct
51.7%
Referral
11.2%
Social
5.2%
Paid
1.5%

Headcount Trend

Current headcount: ~138

Marketing Team

Marketing Team Size
12 (9% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$55.5M
Last Raise
$35M
Series B, 4 years ago

Funding History

  • Jun 2022
    Series B • $35M
  • Feb 2021
    Series A • $20.4M
  • May 2019
    Convertible Note

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