Director of Surface Consumer Go-To-Market

Redmond, WA (Hybrid)

$131K/yr – $272K/yrDirector/Executive6+ years expFull time

Posted 4 weeks ago

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Job Summary

Mine the Surface consumer GTM engine and translate market and customer signals into a tight growth plan across devices, services and retail.

  • GTM Ownership: Own global Surface consumer launches, pricing, promotions, and portfolio decisions across consumer, retail, and partner ecosystems.
  • Cross-Functional Influence: Align field, product, supply, and finance to turn strategy into budgets and execution priorities.
  • Channel Readiness and Launch Excellence: Drive retail engagement, partner activation, and executive storytelling for major launches across physical and digital channels.

Job Description

Responsibilities

  • Lead GTM strategy and execution for the Surface Consumer business.
  • Translate market dynamics, customer insight, and competitive pressure into recommendations that inform business performance and growth priorities.
  • Contribute to multi-year business planning and long-range strategy in partnership with field, product, and business leadership.
  • Influence pricing, promotion, planning, and portfolio decisions to support business objectives.
  • Influence portfolio strategy, category positioning, pricing frameworks, promotional governance, and product lifecycle planning through consumer, retail, and partner insights.
  • Drive customer lifetime value through an integrated ecosystem strategy spanning devices, accessories, services, and warranty attach opportunities.
  • Lead global retail engagement, product disclosure strategy, and partner sell-in planning to maximize launch impact, market reach, and channel readiness.
  • Lead major launch planning, executive storytelling, and cross-functional readiness while partnering with GTM teams on downstream execution.
  • Partner across field, product, supply, and finance teams to translate business strategy into growth plans and execution priorities.
  • Drive alignment across consumer, retail, partner, and digital commerce channels to maximize campaign effectiveness and partner activation.

Requirements

  • Master's Degree in Business, Marketing, Engineering, or related field AND 4+ years experience in GTM strategy, product marketing, business planning, category management, or sales leadership
  • OR Bachelor's Degree in Business, Marketing, Engineering, or related field AND 6+ years experience in GTM strategy, product marketing, business planning, category management, or sales leadership
  • OR equivalent experience.
  • 4+ years people management experience or indirect people management experience (or virtual teams)

Preferred

  • 6+ years people management experience.
  • 5+ years of experience leading consumer GTM or product marketing at scale for hardware, devices, endpoints, or mixed hardware/software products.
  • Demonstrated success driving business results through influence across matrixed, global organizations without direct authority.
  • Experience with forecasting, business planning, budget management, and investment governance.
  • Experience with AI, cloud, and commercial PC/endpoint market — including device lifecycle management, security, manageability, and Windows/Microsoft 365 integration.
  • Track record of building high-performing teams in high-growth or high-change environments.
  • Experience in B2C and Consumer Electronics, including partner-led channels.
  • Experience with AI-powered tools to accelerate market analysis, competitive intelligence, and GTM planning.
  • Exceptional written, verbal, and presentation skills.
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Microsoft

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Founded in 1975
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