Director, Strategy & E-commerce Insights at Stackline | Seattle, WA | $160K/yr – $190K/yr

Stackline

Director, Strategy & E-commerce Insights

Seattle, WA (Hybrid)

$160K/yr – $190K/yrDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Lead client services and e-commerce strategy initiatives, owning relationships, P&L, and cross-functional delivery with a focus on growth and renewals.

Must-have: 8+ years of client services or account management and 8+ years of Excel/data analytics experience.
Standout: Proven ability to own P&L and drive cross-functional teams across Fortune 500-level accounts.

Job Description

Lead Stackline's client services and e-commerce strategy practice with a client-centric, cross-functional leadership focus.

Lead client relationships, project outcomes, and team delivery across professional services.
Coach and develop teams with clear priorities and mentorship.
Operate contracts, client satisfaction, workflow efficiency, and P&L management.
Identify whitespace opportunities, drive renewals and upsells, and participate in RFPs.
Build and manage a versatile team to deliver world-class e-commerce strategy.
Craft pay-per-click (PPC) retail search plans across RMNs.
Analyze large datasets to extract category insights and inform strategic plans.
Coordinate critical path schedules with internal and external teams for launches and growth plans.
Own and cultivate relationships up to C-Level to exceed client needs.
Identify opportunities for new software and services initiatives.

Stackline

4.1 Glassdoor

On a mission to fuel the future of commerce by bringing brands and customers closer together, Stackline is the leading AI-enabled retail intelligence and activation platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and financial firms trust Stackline as the single source of commerce truth. Fueled by proprietary neural networks and deep learning systems, Stackline's market insights, revenue metrics, behavioral data, and autonomous functionality create the actions that determine success or failure. Founded in 2014 in Seattle, Stackline employs over 250 connected commerce professionals creating value for 7,000 global brands.

Founded in 2014

Seattle, Washington, USA

263 employees (18 in marketing)

www.stackline.com

73% recommend to a friend

79% CEO approval