Director, Social Media

New York, USA (Hybrid)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Drive amika's social strategy and leadership across platforms with creative direction and team management to grow brand equity and community.

  • Own the holistic social strategy and platform-specific storytelling across Instagram, TikTok, YouTube Shorts.
  • Must-have: 8–10+ years of social media leadership and strong track record shaping brand channels.
  • Standout: Leadership of a multi-role social team with end-to-end content oversight and community strategy.

Job Description

Responsibilities

  • Social Strategy & Ownership - Define and lead the holistic social media strategy across Instagram, TikTok, YouTube Shorts, and emerging platforms.
  • Social Strategy & Ownership - Develop long- and short-term roadmaps that drive brand equity, reach, engagement, and community growth.
  • Social Strategy & Ownership - Translate amika’s brand priorities, campaigns, and cultural opportunities into social-first storytelling and content pillars.
  • Social Strategy & Ownership - Maintain an expert-level understanding of platform behavior, competitive landscape, consumer insights, and cultural shifts.
  • Social Strategy & Ownership - Ensure amika’s social presence reflects a distinctive, ownable POV rooted in creativity, inclusivity, humor, and innovation.
  • Team Leadership & Organizational Management - Lead, mentor, and inspire the social team (Social + Content Strategy Manager, Manager of Social Media Content, Social Media coordinator).
  • Team Leadership & Organizational Management - Build team capabilities, create clear workflows, and establish operational excellence.
  • Team Leadership & Organizational Management - Set expectations, provide regular coaching, conduct performance evaluations, and develop growth paths for each team member.
  • Team Leadership & Organizational Management - Foster a collaborative, positive, high-trust environment grounded in creativity and accountability.
  • Creative Direction & Content Oversight - Oversee end-to-end content development for social — ideation, briefs, shoot direction, production, and publishing.
  • Creative Direction & Content Oversight - Provide creative direction to ensure social-first needs are clearly articulated and executed.
  • Creative Direction & Content Oversight - Partner with Creative teams to bring concepts to life while ensuring outputs remain tailored to platform best practices.
  • Creative Direction & Content Oversight - Ensure all social content — whether creator-led, in-house, or UGC aligns with amika’s brand identity and delivers on channel strategy.
  • Creative Direction & Content Oversight - Approve content, scripts, captions, and creative approaches that uphold brand voice and standards.
  • Community Strategy & Listening - Oversee community engagement strategy, ensuring amika builds meaningful, two-way relationships across platforms.
  • Community Strategy & Listening - Guide the social and community teams in identifying cultural opportunities, rising trends, and audience sentiment signals .? ,?
  • Community Strategy & Listening - Ensure that key learnings from the community are shared with brand, creative, education, influencer, and product teams.
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amika

4.3 Glassdoor

loved by stylists. powered by results. all hair is welcome.TMamika means friend. we're a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you. we're rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of the earth's most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands. we're a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030. having grown up in salons, we know better than anyone how important stylists are—they're our confidantes + community. think of us at your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcomeTM.

Founded in 2009
Brooklyn, New York, USA
609 employees (126 in marketing)
80% recommend to a friend
83% CEO approval

Traffic Signals

Monthly Visitors
328K
Monthly Google Ads Budget
$9.5K
Traffic Source Mix
Search
36.5%
Direct
51%
Referral
4.2%
Social
7.3%
Paid
0.8%

Headcount Trend

Current headcount: ~609

Marketing Team

Marketing Team Size
87 (14% of company)
Median Career Experience
8.5 years
Median Tenure
3.5 years

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