Director of Performance Marketing, Search and Social

Buffalo, NY (On-site)

$122K/yr – $164K/yrDirector/Executive8+ years expFull time

Posted 1 day ago

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Job Description

Responsibilities

  • Own enterprise performance across paid search and paid social channels, managing acquisition, conversion, revenue, and efficiency goals across Parks and Gaming businesses.
  • Develop and execute annual and quarterly media strategies aligned to business objectives, seasonality, customer demand patterns, and revenue targets.
  • Manage multi-million-dollar digital advertising investments and optimize budget allocation across brands, markets, audiences, and channels.
  • Identify growth opportunities through testing, experimentation, audience expansion, creative optimization, and emerging advertising capabilities.
  • Lead, coach, and develop a medium-sized team of performance marketing professionals, including managers, specialists, and analysts.
  • Establish clear performance expectations, career pathways, and operating rhythms that enable accountability and professional growth.
  • Foster a culture grounded in analytical rigor, continuous improvement, collaboration, and innovation.
  • Partner with Growth Marketing leadership on organizational planning, recruiting, succession planning, and capability development.
  • Serve as the primary performance marketing partner for Parks and Gaming stakeholders.
  • Translate business goals into actionable media strategies that drive visitation, bookings, hotel occupancy, gaming revenue, database growth, loyalty participation, and customer acquisition.

Requirements

  • Bachelor's degree in marketing, business, analytics, communications, or a related field required; advanced degree preferred
  • Minimum of 8 years of experience in digital marketing, growth marketing, or performance marketing with 4 years of experience leading teams responsible for paid search, paid social, and digital acquisition
  • Demonstrated success managing significant digital media budgets and delivering measurable business impact.
  • Strong analytical, problem-solving, leadership, communication, and stakeholder management skills.
  • Experience managing agencies and large-scale performance marketing programs.
  • Deep expertise across Google Ads, Microsoft Ads, Meta, LinkedIn, YouTube, and other major paid media platforms.
  • Strong understanding of attribution, conversion tracking, analytics, audience strategy, campaign optimization, ROAS, CAC, conversion rate, bookings, and lifetime value.
  • Experience developing executive-ready dashboards and performance reporting that connect marketing investment to business outcomes.
  • Familiarity with Google and Meta ad and analytics platforms, Funnel.io, and enterprise reporting environments.
  • Ability to leverage first-party data, audience insights, attribution models, automation, and AI-enabled marketing practices.

Preferred

  • Preferred experience in hospitality, travel, gaming, tourism, entertainment, or multi-location consumer businesses.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with up to 4% company match
  • Annual performance bonus based on level, as well as individual, company, and location performance
  • Paid vacation days and holidays
  • Paid parental bonding leave
  • Tuition and/or professional certification reimbursement
  • Generous friends-and-family discounts at many of our hotels and resorts
Delaware North logo

Delaware North

3.5 Glassdoor

Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.

Founded in 1915
Buffalo, New York, USA
13K employees (345 in marketing)
57% recommend to a friend
65% CEO approval

Traffic Signals

Monthly Visitors
187.2K
Monthly Google Ads Budget
$142
Traffic Source Mix
Search
31.1%
Direct
48.3%
Referral
16.2%
Social
3.5%
Paid
0.7%

Headcount Trend

Current headcount: ~13.2K

Marketing Team

Marketing Team Size
228 (2% of company)
Median Career Experience
13 years
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Last Raise
Debt Financing, 6 months ago

Funding History

  • Oct 2025
    Debt Financing

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