Director of Performance Marketing

Lancaster, PA (On-site)

Salary Not AvailableSenior Level10+ years expFull time

Posted 4 months ago

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Job Summary

Drive performance marketing for Charter Homes & Neighborhoods by leading a team to grow qualified leads and optimize multi-channel campaigns.

  • Own web, email, paid social, and programmatic display to meet neighborhood marketing plans.
  • 10+ years using data and analytics to shape strategy and scale acquisition.
  • Build automations and master platforms to connect with homebuyers along defined journeys.

Job Description

Responsibilities

  • As a Director of Performance Marketing , you will lead a team that uses Charter’s story, digital channels, and marketing tools to increase volume and quality of leads provided to sales, delivering measurable results to plan through disciplined execution and continuous optimization.
  • The Marketing Performance process and team is a key part of ensuring we can boost Charter’s visibility, create consideration and convert homebuyer interest into action as we market our neighbors to deliver a home and neighborhood our homebuyers truly love.
  • Establish neighborhood marketing plans, resourcing and executing neighborhood marketing plans, neighborhood engagement events, corporate events, plan track and optimize utilization to meet plan.
  • - Alignment to Charter Language: Use existing language and visuals to build established and visible patterns improving awareness of “What Makes Us, Us” in all marketing and communications.
  • - Hands-on technical expertise: Lead web, email, paid social, programmatic display, and other CPC initiatives including budgeting, forecasting, testing & learning roadmaps, and measurement against neighborhood marketing plans.
  • - Leading from the front: Coach and empower team members, fostering a collaborative and productive work environment to achieve results.
  • - Optimization through collaboration: Partner with team members to monitor and optimize channel activities on a daily, weekly, and monthly basis.
  • - Continuous inspection: Perform in platform audits of content, optimizations, and approaches that will allow us to meet and exceed our objectives.
  • - Tool and tech enhancements expert: Master technology platforms to drive improvement across marketing initiatives. Build automations that allow us to connect with homebuyers and homeowners along defined journeys.
  • - Effective Budget Management: Leverage data-based decisions and deep in-channel analysis to ensure campaigns are cost-effective, allocating resources effectively across campaigns and channels to maximize ROI.
  • - Drive Results: Define, align, and regularly refine priorities to achieve marketing objectives, with an emphasis on iterative improvement while meeting our plan.
  • - Data Analysis and Reporting: Regularly analyze data, prepare reports, and provide insights to measure the effectiveness of campaigns. Present results to Executive Leadership.

Requirements

  • 10+ years using data and analytics to shape strategy, optimize campaigns, scale acquisition programs, and improve performance
  • Bachelor’s degree in marketing, business communications, or a related field

Preferred

  • Experience leading performance marketing teams
  • proficiency with data-based decision making and analytics tools

Benefits

  • health plan that includes medical, vision, dental, and prescription drugs
  • paid vacation
  • a 401K
  • short- and long-term disability
  • flexible spending account
Charter Homes & Neighborhoods logo

Charter Homes & Neighborhoods

Since 1990, Charter Homes & Neighborhoods has built more than 5000 homes and become an industry leader for creating Special Places. With a passion of Inspiring Character and a deep understanding of our homebuyers, the team is driven to deliver a promise that lets people Live Some Place Special.The company's proven strategy includes The Great American Neighborhood, a platform created by Charter that delivers a place like no other. Focusing on people as well as product, The Great American Neighborhood is designed to meet the emerging demands of today's homebuyer, create real competitive advantage, lower overall risk, and deliver superior business results in suburban markets. The platform also includes Crossroads, featuring small, locally owned village businesses, letting people walk to it all, and providing truly authentic amenities found no where else. This strategy delivers results. The company is often recognized for its seasoned leadership, results oriented business practices, and design with numerous national and regional awards, most notably having earned the GOLD National Housing Quality Award, the top award for homebuilding in the nation. In addition, Charter's Walden neighborhood received the 2014 BALA Best Neighborhood in the Nation Award from the NAHB. The team shares ourCharter, detailing 'what we share is what sets us apart', creating an environment and ethic that has earned the team Pennsylvania's 2014 Best Places to Work Award and the National 100 Best Builders to Work For Award. The company's efforts have been chronicled in Builder, Professional Builder, and Land Development magazines and have been showcased in The New York Times and The Wall Street Journal. With a shared principle to Make a Difference, the team has established "The House that Baxter Built," an effort that has donated over $1,000,000 to the United Way. In addition, the team at Charter has given hundreds of hours to community service projects throughout the region.

Founded in 1990
Lancaster, Pennsylvania, USA
97 employees (15 in marketing)

Traffic Signals

Monthly Visitors
11.4K
Monthly Google Ads Budget
$9K
Traffic Source Mix
Search
32.4%
Direct
57.6%
Referral
4.9%
Social
3%
Paid
2%

Headcount Trend

Current headcount: ~97

Marketing Team

Marketing Team Size
2 (2% of company)

Recent News