Responsibilities

• Serve as the primary APS strategic partner to Oncology brand teams, representing APS in Integrated Brand Team forums and translating brand priorities into patient services strategy and execution.
• Lead oncology patient support strategy across current brands, in-line optimization, and future launches, including care model design, program evolution, launch readiness, and operating model recommendations.
• Identify patient, provider, field, access, and market insights; convert them into actionable support strategies that improve access, time to therapy, experience, and adherence.
• Oversee the oncology patient support ecosystem, including program design, account education, field tools, measurement approach, performance reviews, and continuous improvement priorities.
• Lead annual and long-range APS planning for the Oncology portfolio, including investment prioritization, resource allocation, budget stewardship, and strategic trade-off recommendations.
• Develop and implement KPIs, dashboards, reporting tools, and insights to assess program effectiveness, account engagement, operational performance, and business impact.
• Lead senior leadership presentations, strategic reviews, and decision forums with concise, data-driven recommendations, clear decisions, and accountable action plans.
• Facilitate cross-functional governance to resolve risks, dependencies, misalignment, and competing priorities across APS, brand, commercial, access, analytics, operations, and field partners.
• Advance opportunities to use data, technology, and AI-enabled approaches to improve patient visibility, operational efficiency, and support delivery.
• Build trusted partnerships across the organization as an enterprise advisor on patient support strategy, oncology operating model design, and future-state planning.