Responsibilities

• Own the annual conference calendar end to end: selection, booth strategy, materials, on-site presence, client and prospect meetings, and post-event follow-up.
• Own conference logistics and vendor coordination, including booth design, signage, and print collateral through the company’s design vendor.
• Build and maintain the client reference library: recruit clients for case studies and video testimonials, conduct on-camera interviews, secure approvals, and coordinate production.
• Capture win stories as new clients go live, working with Client Success to identify the strongest references.
• Host and produce the XpertDox podcast: identify and book guests from client organizations and the broader healthcare revenue cycle community, conduct interviews, and manage the publishing pipeline with the India content team.
• Draft and distribute press releases for client wins, product launches, and company milestones.
• Develop relationships with healthcare trade press and industry analysts.
• Ensure sales collateral, conference assets, and client-facing documents are current, consistent, and produced on time.
• Administer the client and prospect gifting program within the company’s written gifting and compliance policy.
• Serve as the marketing counterpart to the sales organization: attend pipeline reviews and equip the outbound and inbound sales teams with proof assets.

Requirements

• Eight or more years in marketing, communications, or a client-facing role in US healthcare, with at least three years working directly with provider organizations such as physician practices, urgent care, FQHCs, or health systems.
• Demonstrated experience personally producing case studies, testimonials, or customer reference programs, not solely managing agencies or events.
• Excellent on-camera presence and public speaking ability, comfortable conducting recorded interviews with client executives.
• Experience owning trade show or conference programs, including booth logistics, meeting generation, and follow-up.
• Strong writing ability, particularly for press releases and executive communications.
• Experience managing external vendors for design, video production, and PR distribution.
• Experience in revenue cycle management, medical coding, health IT, or payer and provider software.
• Experience hosting or producing a podcast or video series.
• Existing relationships with healthcare trade press.
• Bachelor’s degree or equivalent experience.

Benefits

• Health, dental, vision, and life insurance.
• 401(k).
• Unlimited PTO and parental leave.
• Wellness program, Friday lunch, and snacks.