Responsibilities

• Define and execute a cross-channel MarTech strategy that drives acquisition efficiency, product adoption, lifecycle engagement, and long-term member value.
• Lead and develop a high-performing MarTech team, establishing clear ownership, operating rhythms, and scalable delivery models.
• Own and optimize the end-to-end marketing technology ecosystem (paid, CMS, CRM/lifecycle, DAM, AI tooling), ensuring platforms are integrated, secure, and built for scale.
• Partner with Product, Engineering, Data, and Growth leaders to translate business priorities into scalable systems that enable experimentation, personalization, and faster time-to-market.
• Establish governance, intake, and prioritization frameworks that reduce complexity and increase execution velocity across marketing teams.
• Ensure clean, reliable data flows and measurement infrastructure to support experimentation, performance optimization, and executive visibility.
• Own MarTech vendor strategy, including evaluation, negotiation, performance management, and stack rationalization.

Requirements

• 8+ years of progressive experience in Marketing Technology, CRM/lifecycle, or digital marketing systems, including people leadership.
• Proven track record owning and scaling complex, cross-channel MarTech ecosystems (paid media, CMS, CRM/lifecycle, DAM, and AI-driven tools).
• Deep hands-on experience with modern marketing platforms such as Braze, Contentful, DAM systems, and emerging AI-enabled marketing technologies.
• Demonstrated success partnering with Product and Engineering to build scalable integrations, data flows, and experimentation infrastructure.
• Strong strategic and systems mindset, with the ability to operate hands-on when needed.
• Technically fluent and data-literate — comfortable discussing APIs, schemas, integrations, experimentation frameworks, and performance measurement.
• Excellent communicator who can influence cross-functional stakeholders and bridge technical and non-technical teams.
• Proven ability to lead and develop teams, manage vendors, and operate effectively in fast-moving, high-growth environments.
• Experience in fintech, financial services, subscription, or membership-based businesses preferred.
• Familiarity with AI-enabled personalization, content automation, and regulated environments including compliance and data privacy considerations preferred.

Preferred

• Prior experience in fintech, financial services, subscription, or membership-based businesses (preferred).

Benefits

• In-office policy is four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
• In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress