Responsibilities

• Partner with divisional leadership to translate strategic priorities into operational plans, roadmaps, and execution frameworks.
• Operationalize PSPM and Marketing Division strategies by establishing clear accountability, delivery milestones, and performance expectations.
• Lead development and coordination of integrated operating plans, POD backlogs, and execution rhythms aligned with organizational priorities.
• Ensure strong alignment across PSPM teams, divisional partners, agency partners, and internal customer groups.
• Create visibility into priorities, sequencing, dependencies, and organizational capacity.
• Lead day-to-day operations for assigned Marketing and PSPM functions.
• Ensure reliable execution, service excellence, operational efficiency, and proactive issue resolution.
• Oversee systems, processes, and workflows supporting campaign execution, donor engagement, fulfillment, and operational delivery.
• Identify and remove barriers impacting delivery and operational performance.
• Surface risks, trade-offs, and capacity constraints with recommendations for resolution.

Requirements

• Bachelor's degree in marketing, business administration, finance, accounting, or a related field, or equivalent work experience (eight years).
• In addition to education or education equivalent, requires a minimum of eight years of experience in business operations, marketing operations, project management, or related disciplines, including at least three years of staff management experience within a marketing-oriented environment.
• Professional certifications such as Scrum/Agile, Lean Six Sigma, PMP, or related credentials are preferred.
• Must be authorized to work in the U.S.A. for any employer.

Preferred

• Experience with Agile, Scrum, Lean, Six Sigma, or related operational methodologies.
• Alignment with World Vision's Christian mission and values.

Benefits

• For information about World Vision U.S.'s comprehensive benefits package, please visit this link.