Responsibilities

• Own projects to drive revenue for the AI Agents product line
• Drive AI adoption across key customers
• Partner with go-to-market and customer success teams to ensure AI agents deliver measurable value
• Collaborate with engineering and product teams to develop and scale AI capabilities
• Work closely with our Forward-Deployed Engineering team to ensure the successful onboarding, implementation, and ongoing performance of AI Agents for new and existing customers
• Identify and prioritize market opportunities to expand AI Agent applications
• Manage key GenAI vendor relationships and stay updated on industry advancements
• Provide data-driven insights & reports for leadership, clients, and the board
• Contribute to Regal's overall strategic direction as a key leadership team member

Requirements

• 7-15+ years of experience
• Proven track record of scaling from 0 to 1. Ability to focus on the right problems and execute rapidly
• Technical understanding of how to build products with knowledge of GenAI and AI Agent technologies, particularly in customer communication (CS background a plus)
• Data-driven with strong analytical skills (Excel, SQL, and data visualization tools)
• Exceptional organizational skills with the ability to manage complex initiatives
• Strong written and oral communicator
• Track record of relentless ownership with examples where you ran through walls and delivered amazing results

Benefits

• We care about your health!
• Medical, Dental, and Vision plans - 80% covered by the company
• Flexible PTO & 11 paid holidays/year
• Subsidized ClassPass membership
• We care about future you!
• 401k Plan
• Paid parental leave
• Pre-tax commuter benefits
• We care about connection!
• In-office breakfast and snacks daily