Responsibilities

• Responsible for profitable delivery of Brand Performance work for assigned projects (~1-5M revenue)
• Contributes to Brand Performance new business opportunities to maintain and grow book of business.
• Can independently price and scope a job and build a statement of work
• Leads small to mid-size accounts; both overseeing (small) accounts and involved in day to day of projects (for mid-size to large, complex, high demand accounts)
• Independently address client questions and requests, manage expectations and deadlines while providing status updates, coaching on complex or new challenges.
• Design research and ensures quality delivery from junior staff (survey design, sample, specs, to deliverables)
• Responsible for delivering on client servicing values and driving client satisfaction
• Strong critical and analytical thinker and able to build story driven and insightful reports with guidance from senior report
• Loops in senior support when needed
• Has experience presenting reports to clients and leading client meetings, and is able to navigate or address questions as they come up

Requirements

• 5 + years of custom market research experience
• Knowledge of research methods
• Demonstrated experience executing custom research / analytics for multiple strategic research projects simultaneously from design to analysis and reporting
• Proven experience consulting with and presenting insights and recommendations to clients
• Excellent communication skills (verbal and written) with ability to use logical reasoning and problem-solving
• Can-do attitude with experience successfully managing complexity, is driven, takes initiative, demonstrates ownership and can manage challenging situations
• Strong project management experience and time management while delivering against multiple deadlines
• Bachelor’s degree in market research/marketing or related social science and analytic disciplines, Masters preferred
• Plans complex engagement/ job planning
• Excellent project management skills

Benefits

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with match
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO