DIRECTOR, GLOBAL BRAND STRATEGY

Chicago, IL (Unknown)

Salary Not AvailableDirector/ExecutiveFull time

Posted 3 months ago

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Job Summary

Lead Hyatt’s global brand strategy and guest-experience delivery across marketing and operations.

  • Must-have: Significant experience evolving brand strategy and identity
  • Standout: Proven cross-functional leadership across marketing, guest experience, and operations

Job Description

Responsibilities

  • Partner with the VP, Global Brand Strategy to shape and refine brand positioning and long-term strategic direction
  • Support and contribute to the development of annual brand plans and strategic priorities, ensuring alignment to portfolio and business goals
  • Drive brand evolution initiatives informed by guest insights, competitive trends, and market dynamics
  • Partner with Consumer Insights and Analytics teams to translate data into actionable strategy
  • Own and manage brand strategy budgets, including prioritization and allocation across initiatives
  • Own and steward brand identity systems, including visual, verbal, and experiential expression
  • Define brand narrative, messaging frameworks, and storytelling principles
  • Establish creative direction across campaigns, content, and brand storytelling
  • Guide campaign positioning and overall brand guardrails across all brand expressions
  • Lead photoshoot strategy and creative direction, including concept development, shot lists, and on-set brand guidance to ensure alignment with brand positioning

Requirements

  • Significant experience developing and evolving brand positioning, identity, and overall brand strategy
  • Proven experience leading integrated brand strategies that span marketing, guest experience, and operational execution
  • Demonstrated ability to translate brand strategy into both impactful marketing and consistent brand experience across guest touchpoints
  • Experience connecting brand strategy to commercial outcomes, including awareness, demand, guest satisfaction, and revenue impact
  • Strong cross-functional experience partnering with marketing, operations, design, and commercial teams to deliver cohesive brand execution
  • Experience managing end-to-end photoshoot planning and production
  • Proven ability to translate insights and data into actionable brand, marketing, and experience strategies
  • Experience working within a global, matrixed organization and aligning diverse stakeholders
  • Experience managing budgets and prioritizing investments to maximize brand and business impact
  • Experience managing a team of individual contributors

Nice To Have

  • Experience in hospitality, travel, or lifestyle brands
  • Experience working with or within loyalty programs (e.g., World of Hyatt or similar ecosystems)
  • Experience supporting hotel openings, conversions, or brand repositioning initiatives
  • Experience developing brand storytelling frameworks and overseeing creative direction and campaign development
  • Experience working across multiple regions and markets globally

Benefits

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
Hyatt logo

Hyatt

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate. Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel. In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

Founded in 2018
Chicago, IL, US
87K employees (8 in marketing)

Headcount Trend

Current headcount: ~249

Marketing Team

Marketing Team Size
8 (3% of company)
Median Career Experience
14 years
Median Tenure
4.1 years
Marketing Roles Posted (Last 30 Days)
2