Director, External Corporate Communications, North America

New York City, NY (Hybrid)

$124K/yr – $214K/yrDirector/Executive10+ years expFull time

Posted 4 days ago

Job Summary

Own and shape North America corporate media strategy and executive positioning, driving story mining, narrative development, industry relations, and crisis guidance across earned, owned, and digital channels.

  • Lead regional media strategy and executive readiness for proactive and reactive engagements.
  • Collaborate with cross-functional and regional teams to translate data into compelling narratives and proactive campaigns.

Job Description

Responsibilities

  • Corporate Media & Executive Positioning • Support the development of a North America corporate media strategy, positioning The Estée Lauder Cos. and regional leaders across key topics such as beauty & luxury, consumer trends, retail, and digital and social commerce. • Design and deliver integrated initiatives across earned, owned and digital channels, in partnership with relevant brand and cross-functional teams in the region and globally. • Foster relationships with top-tier U.S. and Canada corporate media and event organizers. • Prepare and advise senior executives for media and speaking engagements. • Submit regional leadership for relevant talent awards and rankings. • Draft and oversee outputs including (but not limited to): executive briefings, talking points, pitches, award submissions, press releases, opinion pieces, stakeholder communications, etc. Story Mining & Narrative Development • Develop clear, insight-led narratives on industry topics and for major regional announcements, partnerships and milestones. • Embed with regional brands and business teams to story mine opportunities, together with the VP. • Successfully parse business performance, industry and consumer data to support key narratives. Industry Relations • Build relationships with relevant industry and stakeholder organizations. • Manage executive and company participation for relevant board seats, membership initiatives, awards programs and annual calendar of events. Issues Management & Reputation • Provide counsel to leadership on reputational risk, including vetting proposed brand activations, partnerships and spokespeople, according to established company vetting procedures. • Track emerging trends and issues that may pose a reputational impact to our company or brands. • Serve as the secondary point of contact for issues management and crisis communications across the Americas. • Maintain alignment with Legal, Government Affairs, Crisis, Corporate Citizenship & Sustainability and other key cross-functional teams.

Requirements

  • 10+ years’ experience in corporate communications, public affairs and/or issues management.
  • Experience in beauty, wellness, personal care, retail, luxury or other related industry.
  • Agency experience, a plus.
  • Experience advising senior executives in high-stakes situations.
  • Ability to operate at pace, manage multiple priorities and work effectively in ambiguous, fast-moving environments.
  • Proven ability to influence across a highly matrixed organization.
  • Strong leadership, team management and stakeholder management capability.
  • Sound judgement and calm under pressure.
  • Microsoft Office suite, including PowerPoint (visual storytelling)
  • SharePoint (or similar intranet CMS)

Preferred

  • Agency experience, a plus.
  • Airtable, a plus.
  • CreatorIQ (Tribe), a plus.
  • Familiarity with Circana, Nielsen, or similar data sets, a plus.

Salaries

Posted range

$124K/yr – $214K/yr

Taken straight from the job posting.

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Director, External Corporate Communications, North America

ELC Beauty LLC · New York City, NY · Hybrid