Director, Experience Planning

New York City, NY (Hybrid)

$90K/yr – $215K/yrDirector/ExecutiveFull time

Posted 5 weeks ago

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Job Summary

Lead multi-channel media strategy for large client portfolios and turn data into integrated plans, while coaching planning teams and aligning cross-functional partners to business outcomes.

  • Strategic ownership: set portfolio vision and steward cross-channel media plans that move metrics.
  • Client advisory: act as senior partner, spotting partnership and innovation opportunities.
  • Team leadership and collaboration: drive top-tier presentations, analyses, and multi-team execution.

Job Description

Responsibilities

  • Set strategic vision for client portfolios and steward multi-channel media plans that drive business results.
  • Act as a senior advisor to clients, providing forward-thinking counsel and identifying opportunities for partnership and innovation.
  • Oversee the development and delivery of major client presentations, strategic recommendations, and campaign performance analyses.
  • Ensure programs are continuously optimized through robust data analysis, performance monitoring, and proactive recommendations.
  • Advocate for clients within OM, ensuring their objectives are met through integrated strategies and informed investment decisions.
  • Lead, inspire, and mentor planning teams to deliver best-in-class work and foster a culture of high performance, growth, and accountability.
  • Promote collaboration by partnering with activation, analytics, creative, and strategy teams to deliver cohesive and impactful plans.
  • Champion operational excellence by optimizing workflow, driving process improvements, and encouraging adoption of OM tools and best practices.
  • Identify, develop, and retain top talent by providing ongoing coaching, feedback, and leadership opportunities.
  • Serve as a role model for OM's values and culture, driving cross-team engagement and innovation.

Requirements

  • 10+ years of progressive media planning experience, with significant leadership and client management responsibilities in an agency environment.
  • Proven success in developing and leading integrated media strategies for complex, high-value accounts.
  • Exceptional leadership, influencing, and relationship-building skills.
  • Advanced analytical skills and the ability to translate data into actionable strategic recommendations.
  • Proficiency in Microsoft Excel, PowerPoint, and industry planning/analytics tools.
  • Strong project management skills and the ability to lead through change in a dynamic environment.
  • Demonstrated passion for innovation and talent development.

Benefits

  • health insurance
  • vision insurance
  • dental insurance
  • 401(k)
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • vacation days
  • sick days
  • personal days
  • paid parental leave
Hearts & Science logo

Hearts & Science

3.4 Glassdoor

Hearts & Science, an Omnicom Media Group agency, transforms data signals into meaningful connections between brands and consumers that drive exponential growth. Purpose-built for the world of personalized digital marketing and powered by the Omni marketing orchestration system, Hearts & Science draws on the vast expertise and resources of the OMG platform to deliver media solutions that enable brands to create and strengthen emotional connections with their consumers across all attention touchpoints, driving loyalty, share of mind and share of wallet. Launched in New York in 2016, Hearts & Science currently has 43 offices around the globe serving the world’s leading brands across a broad spectrum of categories - including automotive, biotech, beauty, CPG, entertainment, fashion, financial services, health & fitness, travel & hospitality, and telecom.

Founded in 2016
New York, NY, US
1.5K employees (426 in marketing)
56% recommend to a friend
78% CEO approval

Traffic Signals

Monthly Visitors
20.4K
Traffic Source Mix
Search
40.3%
Direct
44.5%
Referral
8.2%
Social
5.3%
Paid
1.2%

Headcount Trend

Current headcount: ~1.4K

Marketing Team

Marketing Team Size
399 (28% of company)
Median Career Experience
10 years
Median Tenure
3.7 years
Marketing Roles Posted (Last 30 Days)
25

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