Responsibilities

• Lead and shape the digital merchandising and offer strategy for Spectrum’s cable and mobile digital sales channels
• Coordinate and prioritize digital offer rollouts, promotions and catalog updates to maintain a compelling and accurate online presence
• Partner with marketing analytics, product, billing, technology and operations teams to deliver on business objectives and campaign launches
• Oversee catalog readiness and synchronize launches for new products, pricing changes and promotional efforts
• Measure and analyze offer and merchandising performance using KPIs, dashboards and analytics to drive data-based decisions
• Identify and implement opportunities to optimize conversion, revenue and customer experience across ecommerce platforms
• Serve as a key liaison, translating business strategy into actionable catalog execution for internal teams and stakeholders
• Manage priorities and resolve competing demands in a fast-paced, matrixed environment to ensure high-quality digital customer experiences

Requirements

• Bachelor's degree in business, marketing, technology, information systems or equivalent
• 8+ years of digital sales, digital merchandising, ecommerce or catalog management experience
• 3+ years of leadership experience in digital commerce, merchandising or offer management roles
• 5+ years of experience leading offer strategy or rollout execution for customer-facing digital channels
• 5+ years of experience working cross-functionally with product, marketing, billing, technology and operations
• 5+ years of experience prioritizing and coordinating catalog updates, launches or pricing changes
• 3+ years of experience using analytics to inform business decisions and optimization
• 9+ years of progressive experience in digital sales, merchandising, ecommerce, product, operations or catalog management
• Experience leading offer strategy, rollout planning, or merchandising execution for customer-facing digital sales channels
• Strong understanding of telecom or cable product catalogs and offer configuration

Preferred

• MBA or advanced degree
• 5+ years of telecom, cable, broadband, wireless or mobile industry experience
• 3+ years of digital merchandising for both cable and mobile experiences
• 3+ years of analytics-driven offer optimization and customer behavior analysis
• Strong expertise in offer rollouts within a cable company

Benefits

• Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.