Responsibilities

• Client Leadership: Put yourself in the clients’ shoes: Provide strategic counsel to them while being a voice for them. Trust is earned, not given: Build strong client relationships by delivering above expectations. A team effort: Supervise and direct strategists, account, and creative team members to ensure client deliverables are met. Think 360: Create holistic campaigns and programs that include organic and paid social, events, product marketing, influencer, and more. Program Oversight & Management: Design flexible work plans for programs (we use an Agile system) Ensure work output is the best it can be (of self and team members) Attend special events and activations (virtual and in-person) Collaborate within integrated agency teams and with agency partners Problem-solve quickly when issues arise Create and track budgets; understand profitability and servicing Set trackable goals and KPIs for your programs Team Management: Be motivational and inspiring, implementing ideas that help build culture Set performance standards for strategists and the account team members Coach in real-time and provide actionable feedback and guidance to add value Challenge the status quo by getting team members to think differently Be a problem solver and help team members with the complexities of the business Collaborate with supervisors to determine staff and resource allocation against accounts based on strengths, passions, and opportunity areas

Requirements

• 5-7 years of experience
• Experience managing a team of 3-4 direct reports
• Experience in the tech sector (adtech a bonus)
• Experience with social media measurement and publishing platforms such as Sprinklr and Brandwatch
• Experience in both B2C and B2B marketing
• Experience and understanding of product marketing
• Experience in on-site social media content capturing at events is a plus
• Ability to travel and be in person with clients in their office, at events, and activations is required
• Experience with project management software such as Monday.com or Asana
• Bachelor’s Degree

Benefits

• A workplace that’s alive with courage, ideas, respect and humanity
• Professional growth and development programs to help advance your career
• Comprehensive health care and wellness plans for your entire family
• A 401(k) Savings Plan and Flexible Spending Accounts
• Paid holidays, Unlimited Paid Time Off (Personal, Sick, Vacation), and Summer Fridays
• Additional Perks: Family Leave, Well-Being Programs, & Commuter Benefits