Director-Digital Product Management MarTech

Phoenix, AZ (Hybrid)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 3 months ago

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Job Summary

Drive end-to-end product leadership for enterprise audience tools, translating objectives into measurable outcomes and roadmaps.

  • Define and own the product vision, multi-year roadmap, and measurable outcomes.
  • Must-have: 8+ years in digital product management for CDP or journey analytics.
  • Standout: Direct Adobe Experience Platform/Journey Optimizer experience with executive stakeholder alignment.

Job Description

Responsibilities

  • Define and own the product vision, strategy, and multi-year roadmap for Adobe CDP, AJO, Offer Decisioning, CJA capabilities and other audience tools.
  • Lead end-to-end product lifecycle management including discovery, prioritization, design, build, release, and performance optimization.
  • Translate business objectives into clearly defined product outcomes, features, and measurable KPIs aligned to enterprise marketing goals.
  • Establish and operationalize a scalable product operating model across Business, Product, and Technology teams.
  • Drive platform adoption, enablement, and value realization across multiple Lines of Business.
  • Partner closely with Technology, Architecture, Data, Privacy, Risk, and Vendor teams to ensure secure, compliant, and resilient solutions.
  • Oversee backlog prioritization and ensure delivery predictability, transparency, and execution excellence.
  • Identify and manage cross-platform dependencies and proactively mitigate delivery risks.
  • Evangelize product vision and roadmap across stakeholder communities and senior leadership forums.

Requirements

  • 8+ years of experience in Digital Product Management, MarTech platforms, or enterprise-scale platform transformation.
  • Direct experience with Adobe Experience Platform, Adobe Journey Optimizer, Offer Decisioning, and/or Customer Journey Analytics.
  • Demonstrated experience leading product strategy and execution for CDP, journey orchestration, offer decisioning, or analytics platforms.
  • Strong understanding of customer data ecosystems, identity resolution, segmentation, and personalization capabilities.
  • Proven ability to define product roadmaps aligned to measurable business outcomes.
  • Experience operating within complex, matrixed organizations and influencing without direct authority.
  • Strong executive communication skills with experience presenting to senior leadership.
  • Demonstrated ability to manage ambiguity and drive clarity across multiple stakeholder groups.
  • Familiarity with agile methodologies and modern product development practices.

Preferred

  • Experience in financial services or highly regulated environments.
  • Experience leading multi-vendor ecosystems and enterprise platform integrations.
  • Strong data fluency and understanding of customer data governance frameworks.
  • Leadership Attributes
  • Enterprise mindset with strong ownership and accountability.
  • Ability to balance strategic thinking with operational execution.
  • Strong collaborator with the ability to unify diverse teams toward a common outcome.
  • Resilient, proactive, and outcomes-oriented leader.
  • Passionate about delivering customer-centric, data-driven marketing innovation.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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American Express

Business travel doesn’t just move people from A to B, it helps ideas and innovation move forward, too. And with the most valuable marketplace, software, and services in travel, there is nowhere they can’t go with American Express Global Business Travel. With us, your Great Ideas Travel. GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group, Egencia and CWT) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the “American Express Global Business Travel” and “American Express GBT Meetings & Events” brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The Licensed Marks are trademarks or service marks of, and the property of, American Express. GBT UK is a subsidiary of Global Business Travel Group, Inc. (NYSE: GBTG). American Express holds a minority interest in GBTG, which operates as a separate company from American Express.

Founded in 2014
New York, New York, USA
32K employees (314 in marketing)

Traffic Signals

Monthly Visitors
417K
Monthly Google Ads Budget
$30.9K
Traffic Source Mix
Search
17.1%
Direct
59.8%
Referral
20.6%
Social
1%
Paid
1.4%

Headcount Trend

Current headcount: ~31.7K

Marketing Team

Marketing Team Size
239 (1% of company)

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