Responsibilities

• Growth Ownership: Own Amazon marketplace performance and growth strategy.
• Conversion & Profitability: Identify opportunities to improve conversion, profitability, and customer experience.
• Optimization: Optimize assortment, pricing, content, and operational performance.
• Monitoring: Monitor marketplace trends and performance metrics.
• Cross-Functional Execution: Partner with internal teams to execute growth initiatives.
• Opportunity Evaluation: Evaluate current customer offerings and identify new growth opportunities.
• Pilots & Proofs: Design and execute pilots and proof-of-concept initiatives.
• Data-Driven Business Cases: Build business cases supported by customer and business data.
• Opportunity Validation: Validate opportunities before broader investment.
• Customer Insights: Gather and analyze customer feedback, reviews, surveys, and behavioral data.

Requirements

• 8–12 years of experience in ecommerce, marketplace management, customer experience, growth, product management, business strategy, or related disciplines.
• Experience owning business outcomes and driving measurable results.
• Strong analytical and problem-solving skills.
• Experience using data to guide decision-making.
• Demonstrated success leading cross-functional initiatives.
• Ability to operate effectively in a fast-paced, evolving environment.

Preferred

• Amazon Marketplace experience.
• Ecommerce platform experience.
• Customer analytics, VOC, or customer insights experience.
• Experience building programs, processes, or capabilities from scratch.
• B2B ecommerce experience.