Director, Creative Strategy (Organic Social)

New York City, NY (Remote)

$120K/yr – $140K/yrDirector/Executive4+ years expFull time

Posted 3 weeks ago

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Job Summary

Own and lead the full-funnel organic content program for Instagram and TikTok, directing strategy, creation, and optimization across short-form video, community voice, and data-driven iterations while collaborating with design, editors, and clients.

  • Define content pillars and editorial calendars
  • Present strategy and drive growth metrics across channels

Job Description

Responsibilities

  • Organic Content Strategy: Lead high-tempo content strategy and direction for full-funnel organic programs, typically Instagram and TikTok. Own content pillars, editorial calendars, creative direction, and the briefing process end-to-end.
  • Short Form Video Expert: Deliver expert advice, concepts, directions, and briefs to grow audiences and sell products through native short-form video.
  • Community and Brand Voice: Own each brand's social voice and presence. Direct community management, trend response, and the rapid-turnaround content that keeps a brand relevant in the feed.
  • Data Analysis: Translate a client's brand strategy and platform data into clear, compelling content concepts. This includes metrics like hook retention, watch time, completion rate, engagement rate, saves, shares, follower growth, and comment sentiment. You're super comfortable adapting content to move these numbers.
  • Cross-Team Collaboration: Brief Designers and Editors on the creation of assets including short-form video, carousels, Stories, motion, and storyboards. You're capable of jumping into Figma to shape up a layout or whip up an edit in CapCut yourself without concern, if need be. This isn't the role for strategy-only folks.
  • Executive Presentation: Present content work and channel strategy to stakeholders and clients with clarity, confidence, and strategic rationale.
  • Performance Iteration: Monitor platform data and social listening in collaboration with the team to inform content iterations and improve results over time. Identify organic winners worth promoting into paid.
  • Team Building: Establish processes, systems, and content frameworks that raise the floor on quality and speed. Continuously refine our Organic Social service so it scales without losing rigor as volume grows.

Requirements

  • 2+ years in a Director-level or equivalent leadership role, with experience leading content strategy, managing teams, and driving organic growth results.
  • 4+ years of organic social work, with specific focus on short-form video and native content for Instagram and TikTok. If you have not grown an organic account or driven content strategy on these platforms, this role is not for you.
  • A digital portfolio showcasing organic content work that includes short-form video, creator content, and carousels. Examples of what you did to move metrics like watch time, engagement rate, saves, or follower growth. Evidence of strong creative range across highly designed and low-fidelity, native content.
  • You can storyboard, shoot, cut, and ship content. You can jump into CapCut to fix pacing and into Figma, Photoshop, or Illustrator to polish assets. Strategy-only folks will not be a fit.
  • You speak in hooks, formats, and platform metrics. You know hook retention, watch time, completion rate, engagement rate, saves, shares, and follower growth, and you use them to decide what to make next.
  • You understand how each platform's distribution works and why content earns reach, not just why it looks good.
  • You already use tools like Claude, Midjourney, Perplexity, Runway, or similar to increase speed and volume. You have shipped content with AI-assisted elements, not just experiments.
  • You're an excellent communicator, both in writing and when presenting to clients. You give crisp, actionable feedback to designers and editors and know how to navigate pushback from clients.
  • You can turn vague goals into testable content concepts, track results, and call the next iteration without hand-holding.
  • Comfortable in Figma including Auto Layout, components, and systems. Strong in Adobe Creative Suite and short-form editing tools.

Benefits

  • Unlimited PTO + US holidays: Rebooting is part of the work. Take the time you need to stay sharp.
  • Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.
  • Health & Wellness: Company-sponsored medical, dental, and vision coverage.
  • Finances, growth, and retirement: Darkroom offers a robust 401(k) program with company match and profit-sharing opportunities to help you save and grow as the company grows.
  • Parental Leave: Flexible parental leave to support new parents during this important transition.
  • Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.
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Darkroom

Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).SERVICES:Darkroom strictly focuses on developing the next-generation of digital services. We choose to add impact in the areas where brands presently need them most and over-index on e-commerce marketplace, direct-to-consumer, and social commerce services that deliver trackable revenue. Core Darkroom service verticals include E-commerce Marketplace Management, Retail Media, Paid Media Management, Performance Creative, Social Commerce, and Customer Retention, among others. We are the only performance agency with a design-grade creative team and a certified Chief Creative Officer. These creative sensibilities are infused into our growth marketing.Darkroom is sister to Matter, our commerce technology layer.

Founded in 2017
New York, New York, USA
125 employees (59 in marketing)

Traffic Signals

Monthly Visitors
23.6K
Traffic Source Mix
Search
34.6%
Direct
47.4%
Referral
9.6%
Social
7.2%
Paid
1%

Headcount Trend

Current headcount: ~125

Marketing Team

Marketing Team Size
33 (26% of company)
Median Career Experience
8 years
Median Tenure
5.5 years
Marketing Roles Posted (Last 30 Days)
1