Director of Creative Services

Dedham, MA (Hybrid)

$140K/yr – $175K/yrDirector/ExecutiveFull time

Posted 4 months ago

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Job Summary

Drive a senior creative team to develop brand-aligned multi-channel campaigns and assets that support business objectives.

  • Own and lead the internal creative team across art, design, copy, and studio.
  • Translate business objectives into compelling multi-channel campaigns and brand assets.
  • Maintain brand guidelines and ensure high-quality, on-brand deliverables.

Job Description

Responsibilities

  • Lead and manage the internal creative team, including art directors, designers, copywriters, producers, and photo studio team.
  • Oversee the creative development and execution of marketing campaigns, brand assets, and internal communications, including digital, email, website, outdoor, print, in-store, and packaging.
  • Collaborate closely with Brand Marketing, Ecommerce, PR, Merchandising, Operations, and Agency Partners to uphold appropriate positioning, brand voice, and personality.
  • Collaborate with Marketing, Media, Ecommerce, and Merchandising to translate business objectives into compelling creative strategies and executions.
  • Maintain and evolve brand guidelines to ensure consistency across all touchpoints and platforms.
  • Manage the intake, prioritization, and workflow of creative requests through project management tools and systems. Optimize systems and processes for streamlined communication and efficiency.
  • Review and approve all major creative deliverables, providing strategic guidance and actionable, constructive feedback to teams.
  • Work closely with external partners (agencies, freelancers, vendors) as needed, while maximizing in-house capabilities; ensure timely delivery of creative projects while maintaining high quality and brand integrity.
  • Oversee photo design studio and lead photography guidelines and workflow, including imagining next-generation design studio with a focus on digital application.
  • Monitor performance of creative assets and leverage data and measurement to optimize future work.

Requirements

  • Bachelor’s Degree or equivalent.
  • Strong portfolio showcasing multi-channel creative work (digital, print, video, social, etc).
  • Excellent leadership and influencing skills, with proven ability to present ideas clearly and communicate in an approachable and collaborative manner.
  • Highly proficient in creative tools (Adobe Creative Suite, Figma, etc.) and project management platforms (Asana, Wrike, Monday.com, or similar).
  • Strong understanding of branding, storytelling, UX/UI principles, and consumer behavior.
  • Ability to manage multiple projects and deadlines in a fast-paced environment; strong organizational skills with the ability to multi-task in a tight deadline environment.
  • Strategic thinker who can balance creative excellence with business objectives; able to present concepts at a broader business level and foster creative growth.
  • High business acumen and solid problem-solving skills; curious, confident, and compassionate in learning.
  • Experience leading, managing, and coaching direct team members.
  • Demonstrated ability to work with people of various backgrounds, personality traits, and levels of authority.
Jordan's Furniture logo

Jordan's Furniture

4.3 Glassdoor

Jordan's FurnitureNOT JUST A STORE, an experience!From selling furniture out of the back of a truck over 100 years ago, to opening our 8th store at The Westfarms Mall in 2023, we have a storied history, and you can be a part of its legendary growth.As Jordan’s Furniture continues to grow, so do our career opportunities. So, what’s it like working at New England’s largest furniture store? We are all about creating fun, family-friendly environments, and that extends to our employees. Our employees, known as the J-Team, work hard at what they do, and have fun while they do it. When you join the J-Team, you’ll find a dynamic, positive, team-oriented culture that values and maintains honesty and mutual respect. Regardless of your role – Sales, Customer Service, Warehouse, or any other position – we all have one goal: to create raving fans of our customers. Our passionate J-Team members’ average tenure of employment is more than 10 years. Our positive, team-oriented culture, combined with outstanding benefits and a healthy work/life balance, create a unique job experience you won’t find anyplace else. Ask our employees why they like working here and they will answer that it is a rewarding, family-focused company that recognizes, “you work to live, not live to work.” Working at Jordan’s is not just a job, it’s an experience!We invite you to come see what we are all about!

Founded in 1918
East Taunton, Massachusetts, USA
743 employees (69 in marketing)
88% recommend to a friend
87% CEO approval

Traffic Signals

Monthly Visitors
370.5K
Monthly Google Ads Budget
$174.2K
Traffic Source Mix
Search
43.4%
Direct
49.1%
Referral
4.5%
Social
1.5%
Paid
1.3%

Headcount Trend

Current headcount: ~743

Marketing Team

Marketing Team Size
27 (4% of company)
Median Career Experience
17.5 years
Median Tenure
4.7 years
Marketing Roles Posted (Last 30 Days)
2

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