Responsibilities

• Own and evolve a cohesive vision and strategy that spans campaigns, events, editorial, seo and educational content.
• Lead content ideation and creation across formats - from blog posts, articles, and guides to carousels, email narratives, and branded editorial pieces.
• Build a content engine that scales: audience-informed, performance-tracked, and deeply integrated with product and growth goals.
• Partner with teams like product marketing, performance, brand and comms to ensure content supports strategic objectives and drives measurable business impact.
• Translate strategy into standout creative that drives influence and impact.
• Set the bar for taste, originality, and execution across all channels.
• Develop scroll-stopping creative concepts that are platform native and drive real engagement.
• Define and execute the organic social strategy across all major platforms - including Instagram, LinkedIn, TikTok, X, and YouTube - with a sharp focus on driving quality impressions, engagement, and share of voice.
• Lead a nimble, creative team in creating thumb-stopping, culturally relevant content that amplifies our brand and fuels community love.
• Infuse social into everything - from launches and announcements to campaigns and community moments - making Manychat a brand people want in their feed.

Requirements

• 10+ years of experience leading creative, content, and social teams, ideally in SaaS, media, or creator-focused tech environments.
• A proven track record of building and scaling content and social strategies that drive brand awareness, community growth, and pipeline impact.
• Deep fluency in storytelling for digital audiences - knowing what works where, and why.
• Experience managing high-volume content pipelines and performance-focused editorial systems.
• Mastery of social media platforms, content trends, and analytics tools to guide decisions and iterate quickly.
• Expertise in video and visual storytelling, including directing creative vision and managing production workflows.
• Exceptional leadership and communication skills, with the ability to inspire teams and influence stakeholders at all levels

Preferred

Benefits

• Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• Hybrid work and generous leave options to prioritize your work-life balance.
• In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events