Director, Content Strategy (AI & Experience Innovation) at DEPT® | USA | $138K/yr – $210K/yr

DEPT®

Director, Content Strategy (AI & Experience Innovation)

USA (Remote)

$138K/yr – $210K/yrDirector/Executive8+ years expFull time

Posted 4 months ago

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Job Summary

Lead strategic content work for a top-tier digital transformation, focusing on AI-first content systems and governance to deliver measurable impact on large, multi-market engagements.

Must-have: 8+ years in content strategy or experience design with enterprise-scale programs and CMS expertise.
Standout: Proven leadership across 500k+ engagements, mentor roles, and cross-functional alignment.

Job Description

Responsibilities

Lead the AI Content Revolution: Act as the SME in the content-focused workstream of a digital transformation + radical website redesign project.
Drive Breakthrough Work Results: Author and review deliverables, ensuring elite standards and scalable production pipelines.
Client & Internal Leadership: Serve as a trusted consultant for Directors and VPs, mentoring 2+ strategists.
Business Accountability & Scoping: Scope content workstreams for large-scale engagements, defining value, timeline, and resources.

Requirements

8+ years of experience in content strategy or experience design, with leadership of B2B or enterprise transformation projects.
Relentlessly curious about AI; understands RAG, semantic chunking, and metadata schemas affecting LLM precision.
Gravitas to navigate matrixed organizations and draft writing guidelines for content pieces.
Views content as structured data and modular systems; experience with Adobe AEM or similar CMS; strong taxonomy and metadata knowledge.
Proven ability to get things done through others; excels at collaboration and directing cross-functional teams.

Benefits

Healthcare, Dental, and Vision coverage
401k plan, plus matching
PTO
Paid Company Holidays
Parental Leave

DEPT®

3.6 Glassdoor

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Certified B Corp and Climate Neutral since 2021.

Founded in 2016

Amsterdam, North Holland, NLD

4.5K employees (1,449 in marketing)

www.deptagency.com

68% recommend to a friend

85% CEO approval