Director of Content & Community

Lehi, UT (On-site)

Salary Not AvailableDirector/Executive7+ years expFull time

Posted 4 months ago

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Job Summary

Lead JobNimbus content to educate contractors, grow organic traffic, and build community while aligning with sales, product, and partnerships.

  • Own end-to-end content strategy driving awareness, education, and demand.
  • Must-have: 7+ years leading tech content with SEO, answer engines, and multi-format assets.
  • Standout: Leadership of a cross-functional content team and cross-functional collaboration with Marketing, BD, Sales, CX, and Product.

Job Description

Responsibilities

  • Build and execute a full-funnel content strategy that drives awareness, education, and demand through anchor and derivative assets such as industry reports, guides, thought leadership presentations, case studies, blogs, tools, podcasts, videos, and social content.
  • Drive organic growth through SEO and answer engines, growing rankings for strategic keywords, improving website schema, and developing pillar content that increases non-branded search visibility and web traffic.
  • Grow social and influencer-driven acquisition by creating entertaining and educational content, building influencer partnerships, and expanding JobNimbus’ reach across contractor audiences.
  • Develop a thriving contractor community, turning power users into advocates, contributors, and referral sources through testimonials, user groups, engagement rituals, and community-led content.
  • Build scalable content operations, creating systems that repurpose content across formats, manage asset libraries, leverage AI tools, and fulfill stakeholder requests efficiently without sacrificing quality.
  • Measure and optimize performance, tracking KPIs such as organic traffic, referral acquisition, social engagement, and sourced or influenced pipeline to continuously improve the impact of content.
  • Lead and develop a high-performing content team, hiring and coaching content marketers, contractors, and agencies while partnering cross-functionally with Marketing, BD, Sales, CX, and Product.

Requirements

  • 7+ years of experience leading content marketing in technology companies (SMB or vertical SaaS experience is a strong plus).
  • Proven success hiring and managing content specialists, contractors, and creative agencies.
  • Hands-on expertise growing organic traffic through SEO, answer engine optimization, and modern search discovery channels.
  • Strong passion for social media and influencer-driven marketing, with experience growing engagement and community participation.
  • Demonstrated ability to produce high-quality long-form and multi-format content including blogs, case studies, presentations, videos, and thought leadership assets.
  • Experience building customer advocacy or community programs that turn customers into promoters and referral sources.
  • Exceptional written and verbal communication skills, including confidence presenting ideas to leadership or audiences.
  • Highly organized, self-directed, and impact-oriented with a passion for modern marketing technology and AI-powered workflows.
  • A deep respect for the blue-collar professionals we serve - especially roofers and contractors who rely on JobNimbus to run their businesses.

Preferred

  • Extreme Ownership. You take full responsibility for the impact of JobNimbus content. From strategy to execution to performance measurement, you ensure our content drives meaningful results across traffic, engagement, and pipeline.
  • Customer Obsessed. You deeply understand the contractor audience and create content that genuinely helps them succeed. Every article, video, and guide should make roofers feel like JobNimbus truly understands their world.
  • Proactive Learning. You stay ahead of evolving search behavior, content formats, and AI-driven marketing tools. You constantly experiment and implement new ways to help JobNimbus content reach and influence more contractors.
  • Team Commitment. You build strong partnerships across marketing, sales, CX, product, and leadership. You empower your team and collaborators to produce outstanding work that strengthens the JobNimbus brand.
  • Self Awareness. You build strong partnerships across marketing, sales, CX, product, and leadership. You empower your team and collaborators to produce outstanding work that strengthens the JobNimbus brand.
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JobNimbus

3.8 Glassdoor

At JobNimbus, we believe contractors are the heroes of their communities. You build the homes, repair the damage, and keep families safe. Our job? To make your job easier.We’re a flexible, all-in-one business management platform built for roofing, fencing, and home exterior contractors. From the first lead to the final payment, JobNimbus helps you streamline operations, connect your team, and fuel growth—all in one place.Our users see real results:• 80% faster close times• 50% faster payments• 67% respond to leads in under an hour• 4.8★ app rating from thousands of pros who trust us to keep their business movingWith JobNimbus, contractors:Eliminate chaos with automated Workflows and smart Lead ManagementStay connected from the office to the field with real-time team updatesGet paid faster through JobNimbus Payments and integrated financingGain visibility and control with dashboards and reports that track successWe’re more than software—we’re a partner in your growth. Every feature, training, and support interaction is built around one mission: to make contractors heroes by giving them the clarity, confidence, and tools to run great businesses.Join thousands of roofers, fence builders, and exterior pros who are already running smarter, faster, and prouder with JobNimbus.

Founded in 2011
Lehi, Utah, USA
273 employees (36 in marketing)
71% recommend to a friend
83% CEO approval

Headcount Trend

Current headcount: ~273

Marketing Team

Marketing Team Size
26 (10% of company)
Median Career Experience
15 years
Median Tenure
1.6 years

Funding

Total Funding
$383M
Last Raise
$330M
Private Equity, 1 years ago

Funding History

  • Nov 2024
    Private Equity • $330M
  • Mar 2023
    Debt Financing
  • Jan 2021
    Private Equity • $53M

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