Director, Consumer Communications (FBG)

New York, USA (On-site)

$143K/yr – $206K/yrDirector/Executive10+ years expInternship

Posted 3 months ago

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Job Summary

Drive the consumer communications strategy for Fanatics Betting & Gaming across four products, shaping how fans perceive the brand and accelerating product adoption.

  • Own the consumer comms strategy across Fanatics Sportsbook, Markets, Casino, and the Fanatics App. Must-have: 10+ years in PR/communications shaping consumer narratives for fast-moving brands. Standout: Experience building cohesive narratives across multiple products within a startup-enabled, scaled company.

Job Description

Responsibilities

  • Develop and lead a consumer communications strategy that builds awareness, drives product adoption, and shapes how fans think and talk about Fanatics Sportsbook, Fanatics Markets, Fanatics Casino, and the Fanatics App.
  • Tell the story of FBG's innovation, from how we’re changing the way fans bet and predict, to the experiences only Fanatics can offer at the intersection of sports, culture, and commerce.
  • Cultivate strong relationships with consumer, sports, tech, lifestyle, and creator press to build credibility and secure meaningful coverage that reinforces FBG's position as the most fan-forward platform in the space.
  • Proactively insert FBG's brands into cultural and sports conversations, identifying real-time moments and translating them into earned media and creator-led visibility before the window closes.
  • Use data storytelling, trend reports, partnerships, and cultural insights to create campaigns and moments that spark conversation with key audiences.
  • Partner closely with Marketing, Product, Legal, and Compliance to align storytelling with business priorities across all four products.
  • Build and maintain distinct but cohesive narratives for each product, ensuring each has its own voice while reinforcing the strength of the broader Fanatics ecosystem.
  • Define KPIs and reporting frameworks to measure what's working across media, influencer, and campaign efforts.
  • Build foundational communications infrastructure: messaging frameworks, media strategy, creator playbooks, with a startup mindset inside a scaled company.
Fanatics logo

Fanatics

3.3 Glassdoor

Fanatics is a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Founded in 2002
New York, New York, USA
14K employees (1,648 in marketing)
50% recommend to a friend
55% CEO approval

Traffic Signals

Monthly Visitors
167.9K
Traffic Source Mix
Search
43.8%
Direct
43.9%
Referral
10.1%
Social
1.8%
Paid
0.3%

Headcount Trend

Current headcount: ~13.5K

Marketing Team

Marketing Team Size
880 (6% of company)
Median Career Experience
12 years
Median Tenure
3.5 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$4.9B
Last Raise
$700M
Private Equity, 3 years ago

Funding History

  • Dec 2022
    Private Equity • $700M
  • Mar 2022
    Private Equity • $1.5B
  • Jan 2022
    Series Unknown • $10M

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