Director Communications Retail Operations

Bolingbrook, IL (Hybrid)

Salary Not AvailableDirector/Executive8+ years expFull time

Posted 3 weeks ago

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Job Summary

Own executive and store communications for Ulta Beauty retail operations, driving CRO messaging, cross functional alignment, and intranet governance to boost associate engagement and business results.

  • Executive Communications: provide strategic counsel to the CRO and senior ops leaders, lead script writing, video creation, and written messaging.
  • Store Communications Strategy: develop messaging for launches, training, diversity programs, and tech updates across stores.
  • Channel Ownership & Intranet: manage intranet content and channels to ensure cohesive enterprise messaging and streamlined labor communications.

Job Description

Own executive and store communications for Ulta Beauty retail operations, focusing on CRO messaging, cross-functional alignment, and intranet governance to drive guest and associate engagement and business results.

  • Executive Communications: Provide strategic counsel to the Chief Retail Officer and senior ops leaders, lead script writing, video creation, and written messaging for leadership moments.
  • Store Communications Strategy: Develop messaging plans for company initiatives such as brand launches, training, diversity and inclusion programs, and technology updates across stores nationwide.
  • Channel Ownership & Intranet: Manage intranet content and end-to-end communications channels to ensure cohesive, enterprise-wide messaging and gatekeep store labor communications with operations finance.
Ulta Beauty, Inc. logo

Ulta Beauty, Inc.

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest U.S. beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. In 1990, the Company reinvented the beauty retail experience by offering a new way to shop for beauty – bringing together all things beauty, all in one place. Today, Ulta Beauty has grown to become the top national retailer offering the complete beauty experience. Ulta Beauty brings possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. Ulta Beauty is recognized for its commitment to personalized service, fun and inviting stores and our industry-leading Ultamate Rewards loyalty program.ALERT: We are aware of a scam whereby imposters are posing as employees from Ulta Beauty and vendors to Ulta Beauty. Beware of anyone requesting financial or personal information.At Ulta Beauty, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Ulta Beauty, let us know by contacting us at 630-410-4800 or email HRServiceCenter@ulta.com.

Founded in 1990
Bolingbrook, Illinois, USA
37K employees (4,100 in marketing)

Traffic Signals

Monthly Visitors
37.7M
Traffic Source Mix
Search
27.3%
Direct
63.2%
Referral
5.5%
Social
2.7%
Paid
1.2%

Headcount Trend

Current headcount: ~37.1K

Marketing Team

Marketing Team Size
1,461 (4% of company)
Marketing Roles Posted (Last 30 Days)
1