Director, Client Leadership

New York City, NY (On-site)

$121K/yr – $194K/yrDirector/Executive8+ years expFull time

Posted 5 weeks ago

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Job Summary

Own the client relationship engine and P&L for designated brands, turning senior partnerships into repeat revenue while guiding cross-functional omnichannel strategies that hit brand and retail goals.

  • Growth Infrastructure: Build and maintain trusted client relationships with mid-senior stakeholders and drive long term partnerships.
  • Demand and Channel Strategy: Lead omnichannel plans across brand, consumer promotions, shopper marketing, and retail media to meet client objectives.
  • Team & Performance: Mentor account teams, ensure timely, on budget delivery, and manage profitability with VP level financial oversight.

Job Description

Responsibilities

  • Serve as one of the primary points of contact between clients and Mars United Commerce. Forge and maintain trust-based relationships with mid-senior clients to secure long-term partnerships.
  • Build and deliver annual scopes of work for assigned brands and oversee the completion of contracted deliverables.
  • Oversee the development and implementation of strategic omnichannel marketing plans, including brand, consumer promotions, shopper marketing, and retail media, that meet or exceed client objectives and drive tangible business results.
  • Lead and mentor a team of account managers/account executives, fostering a collaborative, high-performance culture.
  • Ensure work is delivered on time, within budget, and to the highest quality standards. Ensure the company product includes future-forward thinking anchored in business strategy and insights.
  • With VP, responsible for assigned P&Ls, forecasts, and overall client financial performance, ensuring profitability and efficiency via ownership of monthly, quarterly, and annual reconciliation and vendor management for assigned brands.
  • Expand assigned business by identifying incremental business opportunities, contributing to the company’s overall growth and success.
  • Stay abreast of industry trends, consumer behavior, and the competitive landscape to inform strategic decisions.

Requirements

  • Bachelor’s degree in advertising, marketing, business, or related field
  • Minimum 8 years experience in the CPG industry- with Tier 1 Manufacturers’ Marketing background and/or Shopper Marketing agency experience
  • CPG food experience preferred
  • Strong business acumen
  • Proven team leader with experience managing teams of 2 or more individuals
  • Analytical rigor combined with creative problem-solving skills
  • Strong strategic and conceptual thinking skills
  • Proven ability to lead and inspire
  • Sound decision-making skills with a bias for action
  • Excellent verbal, written, presentation, management, listening, and interpersonal skills

Benefits

  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances
  • The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
  • We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.
Mars United Commerce logo

Mars United Commerce

Mars UnitedSM Commerce is a global commerce marketing practice that aligns people, technology, and intelligence to make the business of our clients better today than it was yesterday. Our worldwide capabilities coalesce into four key disciplines — Strategy & Analytics, Content & Experiences, Digital Commerce, and Retail Consultancy — that individually deliver unmatched results for clients and collectively give them an unparalleled network of seamlessly integrated functions across the entire commerce marketing ecosystem. These disciplines are powered by our industry-leading technology platform, Marilyn®, which helps marketers understand the total business impact of their commerce marketing activation, enabling them to make better decisions, create connected experiences, and drive stronger, measurable results. Learn more at https://www.marsunited.com/.

Founded in 1972
Southfield, Michigan, USA
970 employees (280 in marketing)

Traffic Signals

Monthly Visitors
19.7K
Traffic Source Mix
Search
37.8%
Direct
46.2%
Referral
7.8%
Social
6.8%
Paid
1.1%

Headcount Trend

Current headcount: ~970

Marketing Team

Marketing Team Size
117 (12% of company)
Marketing Roles Posted (Last 30 Days)
11