Director, Brand Media

USA (Remote)

$132K/yr – $225K/yrDirector/Executive10+ years expFull time

Posted 2 months ago

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Job Summary

Own the brand media strategy and activation across TV, streaming, gaming, audio, and OOH to drive awareness, consideration, and new customer growth, balancing creative storytelling with data-driven performance and cross-functional leadership.

  • Own media strategy, activation, and measurement with agency partners across national reach and core audiences.
  • Lead cross-functional collaboration with Brand, Creative, Analytics, and Retail to ensure cohesive campaigns and business impact.
  • Balance storytelling with rigorous performance discipline to optimize reach, efficiency, and new customer traffic.

Job Description

Responsibilities

  • At H&R Block, the Director, Brand Media plays a critical role in how we show up in the market—bringing our brand to life through high-impact, large-scale media experiences that drive awareness, consideration, and new customer growth.
  • This leader owns the strategy and execution of brand-building media across channels including TV, streaming, gaming, audio, out-of-home (OOH), and custom partner integrations.
  • The role sits at the intersection of brand and performance—balancing creativity and storytelling with disciplined, data-driven decision-making.
  • Success in this role means delivering efficient reach and frequency across priority audiences while driving measurable increases in new customer traffic across all channels—retail, digital, and app.
  • Shape how one of the most recognized brands shows up in the market
  • Lead high-visibility media investments across a national footprint
  • Combine storytelling, media innovation, and performance accountability
  • Work closely with brand, creative, analytics, and business leaders across the organization
  • Define and lead brand media strategy to drive awareness and consideration across enterprise priorities
  • Own integrated media planning and activation across TV, streaming, gaming, audio, OOH, and custom brand partnerships

Requirements

  • Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
  • 10+ years of experience in media strategy, planning, or marketing, including deep expertise in brand media
  • Proven experience managing large-scale, multi-channel media investments (TV, streaming, audio, OOH, etc.)
  • Experience delivering both brand impact and measurable business outcomes, especially customer acquisition
  • Strong understanding of media measurement, attribution, and marketing performance frameworks
  • Experience leading agencies and cross-functional teams in complex, matrixed environments
  • Ability to balance creative thinking with analytical rigor to drive business results

Benefits

  • Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
  • participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program
  • are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit
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H&R Block

3.8 Glassdoor

H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more. Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together...we truly believe it!

Founded in 1955
Kansas City, Missouri, USA
16K employees (361 in marketing)
72% recommend to a friend
79% CEO approval

Traffic Signals

Monthly Visitors
4.9M
Monthly Google Ads Budget
$1.1M
Traffic Source Mix
Search
39.7%
Direct
52.8%
Referral
5.3%
Social
0.8%
Paid
1.2%

Headcount Trend

Current headcount: ~15.8K

Marketing Team

Marketing Team Size
229 (1% of company)
Median Career Experience
18 years
Median Tenure
10.6 years
Marketing Roles Posted (Last 30 Days)
3

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