Director of Admissions, Marketing & Public Relations

New Orleans, LA (On-site)

Salary Not AvailableDirector/Executive2+ years expFull time

Posted 2 months ago

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Job Summary

Own admissions growth and regional outreach across multiple facilities, aligning clinical, financial, and community partnerships to increase census, referrals, and market visibility in New Orleans.

  • Lead census growth across skilled nursing, long-term care, hospice, and companion care services.
  • Build and maintain referral networks with hospitals, physicians, case managers, social workers, and community organizations.
  • Analyze referral and census data, optimize outreach ROI, ensure compliant, audit-ready admissions documentation, and coordinate strategic growth initiatives.

Job Description

Responsibilities

  • Oversee admissions operations for multiple facilities and service lines
  • Develop and execute census growth strategies for skilled nursing, long-term care, hospice, and companion care services
  • Monitor daily census activity, admissions trends, discharges, referral conversions, and day count performance
  • Analyze referral and census data to identify growth opportunities and operational barriers
  • Collaborate with clinical, financial, and leadership teams to ensure appropriate and timely admissions decisions
  • Maintain strong knowledge of Medicare, Medicaid, managed care, and long-term care placement processes
  • Assist families with long-term care planning, Medicaid application coordination, and transition support
  • Ensure admissions documentation, compliance records, and resident files are accurate, complete, and audit-ready
  • Lead marketing and outreach efforts throughout the Greater New Orleans region
  • Build and maintain referral relationships with hospitals, physicians, case managers, social workers, assisted living communities, and community organizations

Requirements

  • Bachelor’s degree in healthcare administration, marketing, communications, business, or related field preferred
  • Experience in healthcare admissions, senior care, hospice, skilled nursing, home care, or healthcare marketing strongly preferred
  • Strong understanding of post-acute care operations and referral development
  • Excellent relationship-building, communication, and presentation skills
  • Ability to analyze data and translate findings into actionable growth strategies
  • Strong organizational skills with ability to manage multiple projects and priorities simultaneously
  • Experience coordinating events, outreach initiatives, and community partnerships
  • Proficiency with healthcare systems, reporting tools, and Microsoft Office platforms
  • Self-starter with strong leadership presence and accountability for results
  • Bachelor’s (Required)

Preferred

  • Strategic thinker with operational follow-through
  • Comfortable in both executive meetings and community outreach settings
  • Strong emotional intelligence and conflict resolution skills
  • Adaptable in fast-paced healthcare environments
  • Creative, resourceful, and highly relationship-oriented
  • Passion for senior care and community impact
St. Margaret's Family of Care logo

St. Margaret's Family of Care

St. Margaret’s Family of Care serves the physical, spiritual, and emotional wellbeing of seniors through integrated healthcare with a community-oriented spirit. Since 1889, St. Margaret’s Family of Care has built a trusted legacy for senior health. We offer short-term skilled rehabilitation, long-term care, hospice care and sitting services. St. Margaret’s Family of Care offers two communities across the metro area - St. Margaret's at Mercy in Mid-City and St. Margaret's Downtown.

New Orleans, Louisiana, USA
11 employees (2 in marketing)

Traffic Signals

Monthly Visitors
1.9K
Traffic Source Mix
Search
24.2%
Direct
18%
Referral
46%
Social
10.8%
Paid
1%

Headcount Trend

Current headcount: ~11

Marketing Team

Marketing Team Size
2 (18% of company)