Responsibilities

• Oversee enterprise-wide digital strategy execution, covering UX, content, social media, SEO, digital outreach, events, and reporting.
• Direct modernization initiatives and long-term digital roadmap planning.
• Develop integrated digital experience frameworks across websites, platforms, campaigns, and user journeys.
• Lead multi-channel content alignment efforts, ensuring consistent messaging and brand governance.
• Provide high-level oversight of content planning, editorial calendars, and user engagement platform.
• Guide UX research, testing, wireframing, prototyping, and customer journey optimization.
• Oversee SEO and search performance strategies, ensuring metadata, tagging, and structured content discipline.
• Direct enterprise social media strategy, content planning, audience segmentation, and performance tracking.
• Oversee event strategy, including digital promotion, live-event integration, and cross-channel amplification.
• Lead performance measurement and reporting, including KPIs, dashboards, insights, and executive summaries.

Requirements

• Must be willing to hold an active Secret clearance, supported by a Tier 3 background investigation.
• Bachelor’s degree in Digital Strategy, Communications, Marketing, Information Science, or a related field.
• Proven experience in accounts with an emphasis on digital strategy, digital communications, or multi-channel experience leadership.
• Experience overseeing enterprise digital ecosystems including UX, content, social media, SEO, and analytics.
• Experience managing complex, multi-stakeholder digital initiatives in a large-scale environment.
• Experience developing digital governance, frameworks, and strategic roadmaps.
• Experience leading cross-functional digital teams and advising senior leadership.
• Deep understanding of UX principles, digital content strategy, structured content, and information architecture.
• Expertise in SEO, metadata, tagging, and digital analytics platforms.
• Strong understanding of social media ecosystem management and digital engagement tools.
• Knowledge of 508 accessibility and compliance for digital products.
• Experience in federal, DoD, or large enterprise digital operations.
• Familiarity with CMS platforms, CRM tools, and digital monitoring technologies.
• Experience with marketing automation, A/B testing, and data-driven optimization.
• Exceptional strategic planning and leadership capabilities.
• Strong communication and stakeholder engagement skills.
• Ability to manage complex digital ecosystems and cross-functional teams.
• Highly analytical with the ability to translate data into actionable insights.
• Strong organizational, prioritization, and governance discipline.
• Ability to guide digital modernization efforts and enterprise-level digital transformation.

Preferred

Benefits

• Family & parental support - 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)
• - Applies to birth, adoption, and surrogacy
• - Up to 10 days’ paid fertility leave per year (5 per cycle)
• - 2 days’ paid leave for new grandparents
• - $2,500 annual interest-free parental loan
• - $6,000 interest-free fertility treatment loan
• Healthcare & wellbeing
• - Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)
• - $0 employee-cost dental and vision
• - 10 days’ health leave per year (mental and physical)
• - 24/7 mental health support through Self Space
• - Wellhub subscription
• Financial & practical support
• - 401(k) match (3% after 3 months; 4% after 1 year)
• - Pre-tax commuter benefits
• - 10 days’ paid military leave
• - Full pay for jury duty (state/city payments declined)
• - Uber/taxi home after 9:30pm
• Time off & flexibilityn- 23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)