Responsibilities

• Create high-quality content across channels (blogs, social media and website).
• Communicate internally with Marketing and Sales teams to support sales and lead generation activities.
• Develop and maintain the brand, consistent brand messaging and visual identity.
• Support sales enablement by producing collateral, presentations, and training materials.
• Create training on social media engagement and how-to’s to support SOPs.
• Work on projects and assignments as part of a large work team for alignment.
• Coordinate with external vendors/agencies for graphic design or video production as needed.
• Support event marketing through content creation for tradeshows, webinars, and conferences.
• Manage SOPs, department processes, and systems.
• Manage employee marketing requests submitted via the company intranet.

Requirements

• Minimum of a High School Diploma (or equivalent) and 1-2 years of clerical experience.
• Experience working in Freight Forwarding or Transportation industry preferred. However, a combination of experience and/or education will be taken into consideration.
• Familiarity with project management software.
• Intermediate to advanced proficiency in Excel, including formulas, pivot tables, and charts.
• Familiarity with graphic design tools and/or graphic design experience.
• Excellent verbal and written communication skills.
• Ability to interact effectively with internal teams, management, vendors, and customers.
• Strong attention to detail.
• Ability to prioritize workload effectively, managing multiple tasks and deadlines simultaneously.
• Flexibility to work with shifting priorities.

Nice to Have

• Familiarity with Salesforce or other CRM systems preferred
• Basic familiarity with WordPress and with HTML preferred
• Experience with graphic design tools and/or graphic design experience (preferred)
• Ability to write Standard Operating Procedures (SOPs) to document and communicate processes and guidelines is preferred
• Familiarity with Social Media (preferred)

Benefits

• Paid vacation, sick time, and holidays
• 401(k) plan with company match
• Medical, dental, and vision insurance
• Short- and long-term disability plans
• Life and accidental death & dismemberment insurance
• Job referral bonus program
• Salary Range: $26.00 to $31.00 per hour