Digital Marketing & Social Media Coordinator at Krohn & Moss, Ltd. | USA | $60K/yr – $80K/yr

Krohn & Moss, Ltd.

Digital Marketing & Social Media Coordinator

USA (Remote)

$60K/yr – $80K/yrMid Level3+ years expFull time

Posted 7 weeks ago

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Job Summary

Own the social presence and content engine for a consumer law firm, turning multi-platform reach into education, engagement, and reputation signals.

Growth & content: plan calendars and produce written, graphic, and video content that educates consumers.
Social listening & reviews: monitor trends, respond to feedback, and drive more client reviews across Google and social.
Optimization & collaboration: track metrics, report results, and align with attorneys, vendors, and marketing to boost search visibility and intake engagement.

Job Description

Responsibilities

Manage the firm's social media presence across Facebook, Instagram, LinkedIn, X, YouTube, and emerging platforms.
Develop and implement content calendars.
Create engaging written, graphic, and video content.
Monitor trends and identify opportunities to increase reach and engagement.
Track and report on key performance metrics.
Collaborate with attorneys and management to highlight firm successes, case results, consumer education content, and community involvement.
Develop and execute strategies to increase positive client reviews on Google and other platforms.
Monitor and respond appropriately to online reviews and social media interactions.
Help implement systems that encourage satisfied clients to share their experiences.
Draft website copy, blog articles, FAQs, and other content designed to educate consumers and improve search visibility.

Requirements

Bachelor's degree in Marketing, Communications, Public Relations, Journalism, or a related field.
Minimum of 3 years of professional social media and digital marketing experience.
Excellent writing, editing, and proofreading skills.
Strong understanding of major social media platforms and analytics tools.
Experience creating professional written and visual content.
Familiarity with SEO principles and content marketing strategies.
Strong organizational skills and ability to manage multiple projects simultaneously.
Self-motivated and capable of working independently in a remote environment.

Nice to have

Experience marketing professional services or law firms.
Experience with Google Business Profile management and online review generation.
Knowledge of AI-driven search, content optimization, and emerging digital marketing trends.
Video editing and content production experience.

Benefits

Competitive salary
Paid time off
Health insurance benefits
Retirement plan opportunities
Professional development opportunities
The chance to make a meaningful impact at a nationally recognized consumer law firm
401(k)
Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Krohn & Moss, Ltd.

The law firm of Krohn & Moss, Consumer Law Center®, was founded in 1995 by attorneys Adam Krohn and Greg Moss, to provide legal representation to consumers with defective vehicles and products. Since its inception, the Krohn & Moss lemon law and warranty law practice group has expanded from Illinois to include 8 additional states; Ohio, Indiana, Arizona, Wisconsin, Missouri, Florida and California. In 1998, our consumer fraud practice opened, concentrating in auto fraud claims such as odometer setbacks, auto dealer financing scams and vehicle history misrepresentations. In 2002, FCRA (Fair Credit Reporting Act) and FDCPA (Fair Debt Collection Practices Act) violations became an additional focus of the firm, in our efforts to assist victimized consumers with credit reporting and debt collection issues. Thousands of clients later, Krohn & Moss Consumer Law Center® has arbitrated, settled and litigated cases which have had a profound impact on consumer protection law.

Founded in 1995

Chicago, Illinois, USA

28 employees (1 in marketing)

www.krohnandmoss.com