Responsibilities

• Creative Production for Email Marketing and Paid Media
• Generate on-brand email templates and visual assets for promotional email campaigns, then build those emails directly in an ESP
• Manage the end-to-end execution of email marketing and mobile push campaigns: planning, creation, segmentation, QA, scheduling, and analysis
• Ensure all copy aligns with each email’s creative direction
• Manage the promotional calendar and partner with cross-functional teams (e.g. Revenue Management and Sales) to align promotions with company objectives
• Design and produce static and animated assets for paid social, display, and programmatic campaigns (Google, Meta, Display Ads, etc.)
• Adapt and resize creative across formats, aspect ratios, and platform specs (stories, feeds, in-app, responsive email)
• Write or refine supporting ad copy, subject lines, and CTAs in partnership with copywriters/Brand Marketing
• Launch creative A/B and multivariate tests across paid and email channels to identify top-performing concepts
• Own creative-level performance metrics (CTR, CVR, CPA/ROAS) and translate data into actionable creative iterations

Requirements

• 2–4 years of experience generating creative assets for digital marketing campaigns
• Hands-on proficiency in design tools (Photoshop, Illustrator, Canva, Figma, etc.), as well as emerging creative AI tools
• Experience building and deploying emails in an ESP, preferably Salesforce Marketing Cloud; basic HTML/CSS for email template customization
• Working knowledge of ad platform creative specs (Google Ads, Meta, etc.)
• Understanding of performance metrics and how creative decisions impact Open Rates, CTR, CVR, and CPA/ROAS
• Strong eye for design and brand consistency, balanced with a data-driven, test-and-learn mindset
• Excellent organizational skills and ability to manage multiple concurrent asset requests/deadlines
• Experience working cross-functionally between commercial teams

Benefits

• Participation in and financial benefit from our shared employee ownership program
• Hybrid work experience in downtown Chicago
• Career development and growth opportunities
• Ability to gain exposure to all areas of the business
• Great benefits including Medical, Vision, Dental and a 401k plan
• Annual discretionary bonus program
• Team oriented, fun and friendly work environment
• Immediate opportunity to make a large impact