Responsibilities

• Own the client request queue — respond immediately, set expectations, close the loop
• Publish blog posts and pages in WordPress, formatting content to spec
• Edit basic template modules and features, update case results, build Gravity Forms for campaigns
• Produce and distribute press releases for clients and our newswire brand
• Prepare materials for client meetings and attend as the delivery contact
• Monitor Google Search Console and handle first-pass responses to client SEO questions
• Escalate development work to our engineering team with clear, complete tickets
• Manage integrations with multiple platforms.

Requirements

• 2+ years in an agency, in-house marketing team, or similar client-facing role
• Working knowledge of WordPress — you can confidently edit pages, publish posts, and work inside a page builder without breaking things
• Strong written communication; you can answer a client email clearly and warmly in three sentences
• Resourceful and self-directed. When you hit something you haven't done before, your first instinct is to look it up, try it in staging, and figure it out — not to interrupt a coworker or manager.
• A real appetite for learning new tools. This is non-negotiable for us. Our internal platform evolves month to month, and the person who thrives here is the one who opens a new feature and starts poking at it
• Comfortable with detail-heavy, repetitive production work and motivated by getting it right

Preferred

• Familiarity with Google Search Console, Google Analytics, Google Sheets, SEO concepts is a plus
• Experience with Claude Projects and emerging AI platforms.

Benefits

• * 401(k) with company match
• * Student loan repayment up to $5,250 per year
• * 10 days PTO, plus federal holidays and special company holidays
• * In-office and remote work, with commuter reimbursement
• * All equipment provided
• * Office snacks, nitro cold brew and kombucha on tap
• * Health insurance from day one, with the company covering 50% of medical premiums
• * 100% company-paid dental, vision, life, and disability coverage
• * 401(k) matching
• * Dental insurance