Responsibilities

• Develop and execute engaging digital content strategies aligned with agency goals and stakeholder needs
• Manage and grow the agency’s social media presence across LinkedIn, Instagram, X, Facebook, and YouTube
• Create, curate, and publish compelling content including graphics, videos, and written materials
• Monitor social media trends and analytics to optimize content performance and engagement
• Support the creation of external marketing materials such as web pages, program descriptions, fact sheets, and stakeholder toolkits
• Draft and edit content for internal communications to ensure clarity and consistency
• Coordinate with internal teams and external vendors to ensure timely delivery of content projects
• Support digital campaigns including digital ads, microsites, and content launches
• Develop and maintain reporting systems to track digital marketing efforts and outcomes
• Assist in producing video content for social media and broadcast engagements as needed

Requirements

• Bachelor’s degree in communications, journalism, business, public policy, economics, or a related field
• Minimum of 5 years of experience working with social media platforms and digital content management
• Proven success in developing and managing social media campaigns for organizations, preferably in government or public sector
• Extensive experience in copywriting, editing, and web content creation
• Familiarity with CMS, email management systems, and digital advertising tools
• Excellent written and verbal communication skills
• Highly organized with the ability to manage multiple projects and deadlines
• Ability to learn and adapt to new technology platforms quickly
• Drop: High emotional intelligence, professionalism, and discretion in handling sensitive information

Preferred

• Strong graphic design, photography, and audio/video editing skills are a plus
• Experience working with content creators and non-traditional media is advantageous
• High emotional intelligence, professionalism, and discretion in handling sensitive information is advantageous