Responsibilities

• Develop and execute paid digital marketing initiatives including Google and Microsoft search, various social media platforms, and display/video strategies for assigned products or product areas.
• Tailor advertising content to specific platforms and target audiences to maximize engagement. Ad copy and asset updates, working with clients on consistent messaging across channels.
• Collaborate with cross-functional teams such as Analytics, Innovation, Support, and Advertising Operations to ensure seamless execution and performance tracking.
• Learn and become an expert in analytics dashboards, management software, and partner platforms (Google, Meta, etc.) to monitor campaign effectiveness and support continuous improvement through data analysis.
• Share insights and performance reports with clients and leadership, highlighting cross-channel effectiveness and audience responsiveness.
• Lead monthly phone calls with clients and their teams for performance reporting, while fielding client questions and requests.
• Stay current on industry trends and competitor strategies to inform marketing initiatives.
• Execute and manage end-to-end digital advertising campaigns across Search, Display, Social, and Display/Video platforms.
• Analyze advertising performance and translate data into actionable insights and strategic recommendations.
• Conduct keyword research, ad creation, audience targeting, and performance tracking to optimize campaigns.

Requirements

• Bachelor's degree in a related discipline. The right candidate could also have a different combination, such as 4 years experience in a related field.
• At least 1 year of experience in client services, account management, or another customer-facing role where client interaction (particularly over the phone) is a priority.
• At least 1 year of experience in digital advertising (SEM, social media, display/video channels) and/or similar digital marketing functions.
• Strong understanding of SEM, website/advertising analytics, and digital content strategy.
• Ability to understand client goals and offer recommendations based on their desired outcomes and goals.
• Proficiency in tools such as Google Ads, Google Analytics, Microsoft Ads, Meta Business Manager, Fluency's Backpack, and Salesforce/SFX.
• Outlook email and calendar management skills are highly important. You'll be responsible for managing your own meeting schedule.
• Ability to travel up to 5% as needed for client meetings or team events.

Nice To Have

• Google and Microsoft certifications (Search, Display, Shopping, Video, etc.) preferred or must be obtained within 90 days of hire.
• Excellent communication, time management, and interpersonal skills. Experience talking to client leadership, executives, and business owners is preferred.
• Previous experience with remote meetings and regular client phone calls is preferred, as much of this role requires direct client communication.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.