Responsibilities

• Support content production across the family of client-facing websites, using the Sitecore content management system. Includes primary content production of HTML and image assets.
• Coordinate production tasks with off-shore content production team, including full ownership of outcome, quality control, code-review, troubleshooting, and adherence to design requirements, brand standards, and best practices.
• Partner with content strategy, product marketing & channel marketing teams, digital design, front- and back-end development teams to manage delivery of end-to-end integrated campaigns across multiple digital channels.
• Apply visual creativity and design eye to optimize email, campaign, and web creative in partnership with our Digital Design Lead, including image selection and light edits as necessary using Figma and other tools.
• Partner with internal teams to produce and deploy content for internal platforms such as the corporate intranet, our digital asset management system Seismic, and Salesforce.
• Stay informed on digital marketing best practices.
• Perform competitive analysis on our industry peers and digital marketing leaders in other industries.
• Undertake strategic ad hoc projects as required.

Requirements

• Bachelor’s degree
• 1-2+ years' experience in a digital content production role using a content management system
• Proficiency in HTML production for web and email
• Exposure to digital content creation software, such as Figma
• Excellent interpersonal, communication, and problem-solving skills
• Self-starter with ability to manage multiple projects and shifting priorities in deadline-driven environment
• Occasional schedule flexibility for collaboration with global colleagues across time zones
• Experience with Agile/Scrum methodologies and project management platforms (e.g., Azure DevOps and Monday.com)

Preferred

• Knowledge of CSS and JavaScript
• Litmus or other relevant email design, code and testing tool experience
• Exposure to digital content creation software, such as Figma
• Financial services industry or Business-to-business (B2B) experience
• Experience with document management systems
• Experience with CRM systems such as Salesforce

Benefits

• comprehensive package of benefits including paid time off, medical/dental/vision insurance, retirement, life insurance and other benefits to eligible employees.