Responsibilities

• Own a book of client accounts and build trusted, long-term partnerships.
• Communicate regularly with clients through phone, email, Google Meet, and scheduled strategy calls.
• Lead client meetings, performance reviews, planning sessions, and project updates.
• Understand each client’s business goals, priorities, challenges, and opportunities.
• Review marketing performance and analytics, translating data into clear insights and recommendations.
• Explain campaign results in a way that is understandable, relevant, and actionable for clients.
• Develop strategic campaign roadmaps, testing plans, and growth recommendations.
• Identify opportunities to improve performance, expand services, and grow client accounts.
• Coordinate omnichannel marketing initiatives across paid search, paid social, SEO, creative, web, programmatic, and other digital platforms.
• Brief internal specialists on client goals, priorities, deliverables, and strategic direction.

Requirements

• 2–5 years of agency-side account management, client success, or digital marketing strategy experience.
• Experience owning and managing a portfolio of client accounts.
• Excellent client communication skills, with the ability to be clear, confident, responsive, and consultative.
• Strong relationship-building and customer service skills.
• Experience leading client calls, presenting results, and managing expectations.
• Strong working knowledge of Google Ads and omnichannel digital marketing.
• Ability to interpret campaign performance without being responsible for day-to-day platform execution.
• Understanding of attribution, marketing analytics, and performance storytelling for small and medium-sized businesses.
• Strong digital marketing project management experience in an agency or multi-client environment.
• Ability to coordinate internal specialists and keep multiple projects moving forward.

Preferred

• Experience using AI tools, automation platforms, or LLM-assisted workflows for marketing analysis or content support
• Experience working with automotive repair businesses or other local service companies
• Familiarity with geofencing, programmatic advertising, CTV/OTT, and digital audio platforms
• Google Ads, GA4, Meta, or other relevant platform certifications

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Paid time off
• Additional benefits