Responsibilities

• Collaborate with Merchant Content and Sales Teams to ensure merchant offer accuracy across the Cartera network
• Enter and publish online content and perform QA on all placement and offer launches online
• Add merchant specific offers into the content management tool and verify accuracy
• Communicate successes, opportunities and solutions to Merchant Account Owners
• Support the Merchant Services/Client Services teams and processes by ensuring that member rewards rates and merchant placements are accurate
• Execute end-to-end feature and process verification before production launches
• Work in a support role on special projects, new merchant/client launches and promotions
• Responsible for communicating pertinent information to customer service including changes to the website, email content and campaign specific direct mail pieces
• Troubleshoot and work with manager to resolve any site problems

Requirements

• Minimum Bachelor's degree (B.A. or B.S.) from a four-year college or university
• 0-3 years relevant work or internship experience in online marketing/ retail/e-commerce
• Attention to detail & accuracy, adheres to deadlines
• Strong communication skills
• Ability to work a flexible schedule to meet the needs of the business
• Basic understanding of software development
• Experience in a marketing coordination, QA, customer care, or content management role for a retail or consumer website

Benefits

• Cartera Commerce offers competitive compensation packages including stock options, medical and dental insurance, matching 401(k), company-paid holidays, and accrued vacation off per year.