Responsibilities

• Digital strategy and content leadership: Own strategy and standards for city digital content.
• Coordinate and maintain the city’s digital content to be accurate, accessible, timely, user-friendly, and aligned with priorities.
• Develop high-quality digital materials (stories, graphics, videos, interactive features) to boost public awareness of city programs and services.
• Manage content standards and style guidelines; establish best practices for UX, accessibility, and plain-language communication.
• Maintain a citywide digital editorial calendar; coordinate content planning with city departments.
• Translate complex policies, projects, and program information into clear content for web, social, and public-facing platforms.
• Support major initiatives, outreach campaigns, public engagement activities, and emergency communications through digital storytelling.
• Partner with departments to develop and maintain audience-focused project pages and communication materials.
• Website and content governance: Lead governance, ensuring consistency, quality, and accessibility standards.
• Monitor content performance, engagement, and user behavior; provide coaching and recommendations based on analytics.

Requirements

• Associate’s degree in communications, digital media, public relations, graphic design, information technology, or a related field; and four years of experience creating, managing, or coordinating digital content, websites, or multimedia.
• Or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.
• Ability to pass reference checks and education verification, and satisfy the requirements of a background check.

Benefits

• Total Compensation Package And Benefits: In addition to competitive pay, the city offers a wide variety of benefits to regular employees which make up an exceptional total compensation package.
• The city pays the full retirement contribution to the Oregon Public Employees’ Retirement System (PERS) including the employee portion; provides opportunities for a deferred compensation retirement plan; includes public service loan forgiveness and tuition reimbursement programs; and offers comprehensive health, dental, vision, and life insurance.
• Additional benefits include generous PTO accrual, PTO cash-out options, wellness programs, an employer-funded Health Reimbursement Account (HRA VEBA), EAP, and bilingual pay premiums.