Responsibilities

• Develop digital content for CCHR’s platforms, including social media, email campaigns, newsletters, and the website.
• Monitor digital trends and explore new content concepts to enhance engagement.
• Maintain the content calendar and assist with the dissemination of social media posts, email newsletters, and announcements.
• Provide ongoing maintenance of CCHR’s social media channels, email lists, and website, ensuring timely updates and accuracy.
• Create and update a monthly analytics report covering social media, email campaigns, and web traffic, offering insights and recommendations for improvement.
• Develop and manage online forms for surveys, event registrations, and other agency needs.
• Collaborate with the communications team to edit, organize, and archive digital assets, including images and videos.
• Upload and manage audio and video content, such as podcast episodes, webinars, and public service announcements, on YouTube, Spotify, and/or the agency’s website.
• Actively participate in staff discussions and strategic planning meetings to align digital efforts with the agency’s mission.

Requirements

• A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
• Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Preferred

• Experience in digital communications, content creation, or social media management.
• Strong writing, editing, and proofreading skills with an eye for detail.
• Proficiency in social media platforms (Twitter, Instagram, Facebook, LinkedIn, YouTube) and content management systems.
• Familiarity with email marketing platforms such as Mailchimp or Constant Contact.
• Knowledge of web analytics tools (Google Analytics, social media insights, etc.) to measure performance and guide strategy.
• Experience with basic graphic design and video editing tools (Canva, Adobe Suite, or similar) is a plus.
• Ability to manage multiple projects, meet deadlines, and collaborate effectively with a team.
• Passion for human rights, social justice, and equity.
• Discretion in handling sensitive and confidential matters.