Digital Catalog and Marketing Offer Specialist

Lubbock, TX (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Drive catalog health and accuracy for marketing promotions across merchandising and digital teams.

  • Own end-to-end catalog health, issue triage, and ticketing across campaigns.
  • Must-have signal: experience with digital catalog tools or item setup in retail/E‑commerce.
  • Standout: cross‑functional collaboration with merchandising, marketing leadership, and IT to enable timely promos.

Job Description

Responsibilities

  • Sets up marketing-specific promotions and offers accurately and on time.
  • Works with the Merchandising team to identify catalog updates needed to ensure accuracy and the best shopper experience.
  • Supports image and content processes for store‑created items, including ensuring photos are taken, formatted, uploaded, and processed as needed.
  • Coordinate with merchandising,marketingleadership and digital partnersforaccurate and complete catalog to support special merchandising and marketing events online – cyber sale, flavor promo.
  • Provides actionable reporting on catalog health to key stakeholders; able to clearly present catalog status, gaps, and trends. Identifies action and next steps
  • Works proactively to identify improvement opportunities within the catalog (missing images, attributes, incorrect categories, search issues, etc.).
  • Monitors items displayed on shoppable weekly ads, ensuring correct product mapping. Communicates issues to merchandising team to correct.
  • Acts as a lead when catalog issues arise and assists in troubleshooting cross‑functionally.
  • Submits detailed catalog tickets (item data, issue details, screenshots, impact) through the correct ticketing process.
  • Communicates and escalates catalog issues appropriately, partnering with ACI and internal teams to ensure timely resolution.

Requirements

  • 2–4 years of experience in one or more of the following:
  • Digital catalog management
  • Ecommerce operations
  • Marketing operations / campaign setup
  • Item setup, pricing, or promotions in a retail environment
  • Data quality, product content, or CMS/PIM systems
  • Strong attention to detail and accuracy with digital product content.
  • Ability to analyze large data sets to prioritize work.
  • Strong Microsoft Excel and PowerPoint Skills.
  • SQL Skills are a plus.
  • Ability to identify, prioritize, and resolve catalog issues in a fast‑moving environment.

Benefits

  • Competitive wages paid weekly
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve
United Supermarkets, LLC logo

United Supermarkets, LLC

In its 108th year of operation, United Supermarkets, LLC – d.b.a. The United Family® – is a Texas-based grocery chain with stores in 54 communities in Texas and New Mexico. A self-distributing company with headquarters and distribution centers in Lubbock, The United Family currently operates 99 stores under five unique banners: United Supermarkets, Market Street, Amigos, Albertsons Market and United Express, along with ancillary operations R.C. Taylor Distributing, USM Manufacturing, United Food and Beverage Services and Llano Logistics. The company is a wholly-owned subsidiary of Albertsons Companies, Inc. For more information, please visit www.theunitedfamily.com.

Founded in 1916
3.5K employees (62 in marketing)

Traffic Signals

Monthly Visitors
40.3K
Traffic Source Mix
Search
32.3%
Direct
40.6%
Referral
25.3%
Social
0.5%
Paid
1.1%

Headcount Trend

Current headcount: ~3.5K

Marketing Team

Marketing Team Size
62 (2% of company)