Digital Account Manager

USA (Remote)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 months ago

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Job Summary

Drive integrated hospital marketing programs by owning strategy and client relationships from planning to delivery.

  • Own end-to-end campaigns across print, digital, and content from planning to delivery.
  • Must-have: Experience leading multi-tactic campaigns and presenting insights to clients.
  • Standout: Healthcare marketing background with cross-functional team leadership and data-driven optimization.

Job Description

Responsibilities

  • Project manage and optimize integrated print and digital marketing and communications strategies for hospital/health system clients
  • Foster, retain and grow client relationships; serve as trusted member of the client’s team
  • Lead campaign performance calls with clients and provide insights and recommendations based on results
  • Navigate and interpret data from sources like Google Ads, Google Analytics, Facebook, YouTube to inform strategy
  • Coordinate cross-functional team to keep projects on schedule and within budget
  • Create and oversee content marketing assets: blogs, content hubs, publications, web content, etc

Requirements

  • Proven experience leading and project managing campaigns including a diverse mix of marketing tactics including, but not limited to website creation, landing pages, content creation, emails, digital ads, videos and animations, print publications and direct mail pieces
  • Experience leading campaign performance calls with clients and effectively providing insights and recommendations based on campaign results
  • Experience navigating and interpreting data provided from sources like Google Ads, Google Analytics, Facebook, and/or YouTube
  • Experience strategizing with clients, advising on messaging, branding and competitive positioning
  • The ability to keep clients on schedule and projects on budget within scope, while effectively communicating with and providing direction to other members of the team
  • Proven strategic development capabilities and a knowledge of marketing strategy, ideally in healthcare, including an understanding of interactive and digital media platforms such as email, paid search and social advertising and landing pages
  • Sharp active listening skills that allow you to identify opportunities to add value and grow accounts with existing clients
  • Ability to work in a fast-paced, deadline-driven environment with the ability to quickly pivot
  • Service-oriented attitude
  • Inquisitive, diplomatic and resourceful personality
  • Superior appreciation of agency time limitations, priorities and time allocation
  • Bachelor’s degree in business, marketing or a related field
  • Minimum of 5 years of experience in account services at a marketing or advertising agency
  • Experience within healthcare industry preferred

Preferred

  • Certifications in project management and content marketing preferred
  • Experience within the healthcare industry preferred
  • Previous experience working remotely is preferred
True North logo

True North

We dedicate ourselves to guiding healthcare marketers through the industry’s ever-evolving landscape. We combine data-backed decisions with creative excellence to elevate healthcare brands and illuminate solutions to complex problems.

Founded in 1988
Chattanooga, Tennessee, USA
146 employees (55 in marketing)

Traffic Signals

Monthly Visitors
13.6K
Traffic Source Mix
Search
18.2%
Direct
43.9%
Referral
5%
Social
31.6%
Paid
1.1%

Headcount Trend

Current headcount: ~147

Marketing Team

Marketing Team Size
37 (25% of company)