Responsibilities

• Partner Reporting 1. Using advanced AI-based writing tools, generate drafts for partner reports and other donor-facing communications. Refine and edit AI output for accuracy, clarity, style, and voice.
• 2. Conduct targeted research on ministry projects (including funding levels, geographic focus, strategic goals, and measurable impact) to ensure all manually produced and AI-generated content is factual.
• 3. Coordinate with global field staff, internal departments (including Global Partnerships, Oral Bible Translation, Language Recording, and Global Services), and members of ELT on reporting best practices.
• 4. Enhance interdepartmental knowledge and collaboration by attending meetings with members of Global Partnerships, Oral Bible Translation, Language Recording, Global Services, and other relevant internal departments.
• 5. Research donor and partner history in Salesforce CRM.
• 6. Attend monthly donor report and proposal meetings and weekly development funding meetings in order to develop and maintain familiarity on key aspects of partner relationships in order to effectively steward and enhance these integral partnerships.
• 7. Steward the confidentiality of funding partners, donors, field staff, and program beneficiaries. Use discretion and sound judgement when working with sensitive content, including written testimonies, images, videos, and program data. Identify sensitive content and advise on appropriate safeguarding measures.
• 8. Gather and compile key program data and field testimonies for use in grant proposals, donor reports, partner reports, and other donor-facing communications.
• 9. Manage and maintain a robust digital library of field testimonies, images, and videos, easily accessible to writers, video creatives, graphic designers, and other members of the Communications and Marketing Team.
• 10. Strategically create, manage, and maintain scalable systems to manage testimonies, partner impact data, and reporting workflows.

Requirements

• Alignment with Faith Comes By Hearing’s mission and vision.
• Bachelor’s degree in marketing, business, administration or a related field, or 3-4 years of equivalent work experience, preferably in a non-profit or international setting.
• Experience with Salesforce or a similar CRM
• Experience with Monday.com
• Experience withArtificial Intelligence tools such as ChatGPT, Jasper, Grammarly, etc.
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Excellent organizational skills and the ability to shift priorities in a fast-paced environment.
• High level of accuracy and attention to detail and ability to effectively review, correct, and improved AI-generated content.
• Ability to maintain discretion when acquiring, organizing, and distributing highly sensitive and/or confidential content, including financial data.
• Works well independently and as a team member.

Preferred

• Writing experience (copywriting, copyediting, etc.), or equivalent college coursework.
• Cross-cultural experience domestically or internationally.