Database Marketing Account Manager

Baltimore, MD (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own client email-marketing execution and service quality, driving measurable results while maintaining strong relationships and clean CRM data to ensure client retention.

  • Email Strategy & Campaign Execution: Lead inclusive campaigns and analytics to show impact for multiple clients.
  • Client Partnerships & Analytics: Communicate strategy, gather feedback, and translate insights into actions.
  • Process & CRM Optimization: Maintain accurate contact records and identify improvements in workflow.

Job Description

Responsibilities

  • Execute email marketing strategy on behalf of clients
  • Track analytics and campaign results, internally & externally
  • Communicate regularly with clients to discuss current marketing efforts and strategy
  • Build and maintain strong customer relationships through phone calls and email communication
  • Provide appropriate solutions and resolve any issues in an attempt to retain clients
  • Work within CRM to maintain accurate contact and account records

Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills and the ability to multi-task
  • Experience providing superior customer service
  • Ability to think and work independently and as part of a team
  • Analyze information skillfully and find effective solutions to problems
  • Experience working with Microsoft office suite including Excel
  • Experience working with database or CRM software
  • Ability to identify process inefficiencies and recommend improvements
AltaVista Strategic Partners logo

AltaVista Strategic Partners

As the Nation's leading contractor marketing company, AltaVista specializes in digital strategies to help contractors grow their company.

Founded in 2011
Baltimore, Maryland, USA
73 employees (18 in marketing)

Traffic Signals

Monthly Visitors
6.8K
Traffic Source Mix
Search
35.7%
Direct
28.1%
Referral
7.9%
Social
26.7%
Paid
1.4%

Headcount Trend

Current headcount: ~73

Marketing Team

Marketing Team Size
17 (23% of company)