Digital Marketing Manager
Cresta
USA (Remote)
$100K/yr - $165K/yrIn-houseFull-timeManager3+ years exp.
9 hrs ago
Customer Success & Marketing Coordinator
South Burlington, VT (Unknown)
$18/hr – $21/hrEntry LevelFull time
Posted 20 hrs ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
You will own the end-to-end customer journey from inquiry to post-project follow-up, coordinating scheduling, records, and proactive communication across the CRM and campaigns.
- Schedule consultations and appointments
- Maintain customer records in ServiceMinder
Job Description
Responsibilities
- Answer incoming calls and respond to customer inquiries.
- Contact new leads and schedule appointments.
- Qualify leads using the Kitchen Tune-Up questionnaire.
- Prepare customers for their design consultation.
- Maintain communication throughout the customer journey.
- Update customer records in ServiceMinder.
- Follow up after appointments and completed projects.
- Schedule consultations.
- Prepare financing paperwork and contracts.
- Follow up on outstanding proposals.
