The Fountaine Collective

Customer Service Representative

Kansas City, MO (On-site)

Salary Not AvailableEntry LevelFull time

Posted 3 months ago

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Job Summary

Drive on-site customer engagement and sales at events and retail sites for The Fountaine Collective with a focus on brand experiences.

  • Own on-site customer interactions and sales conversion at events, retail sites, and pop-ups.
  • Must-have: Strong communication and people-first mindset.
  • Standout: Proven ability to build relationships and drive engagement at live events.

Job Description

Responsibilities

  • Engage customers at events, retail sites & pop-ups
  • Deliver exceptional Customer Service while driving Sales Conversion
  • Promote campaigns to increase Customer Acquisition & brand visibility
  • Use Communication & Relationship Building skills to create positive experiences
  • Apply Targeting Strategies to maximise engagement and results
  • Represent clients professionally in all face-to-face interactions

Requirements

  • Strong communicator with a people-first mindset
  • Comfortable in face-to-face environments
  • Motivated to develop Sales & Customer Engagement skills
  • Open to graduates, career changers & entry-level applicants

Benefits

  • Full training in Sales & Customer Service
  • Clear progression opportunities in a growing team