CRM Coordinator

Springfield, IL (On-site)

$50K/yr – $60K/yrMid Level5+ years expFull time

Posted 6 weeks ago

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Job Summary

Own CRM operations and day-to-day program oversight, focusing on campaign execution, user enablement, and performance reporting for onboarding and engagement.

  • CRM Program Oversight: manage day-to-day CRM activities and project timelines.
  • User Enablement: train new users and propagate CRM processes.
  • Campaign Execution & Reporting: coordinate marketing and onboarding campaigns and translate results for stakeholders.

Job Description

Responsibilities
  • Assist with oversight and day-to-day management of the bank’s CRM programs.
  • Train new users on CRM platforms and related processes.
  • Coordinate marketing and customer onboarding campaigns within the CRM system.
  • Monitor, track, and report on campaign performance and results.
  • Coordinate marketing projects and communicate timelines, updates, and project progress.
  • Assist with planning and execution of marketing events and community activities.
  • Collaborate with internal teams and external partners to support marketing initiatives and customer engagement efforts.
  • Complete additional duties and special projects as assigned.
Requirements
  • Associate degree required
  • Proficiency in Microsoft Word, Excel, and PowerPoint required
  • Strong scheduling, organizational, and multitasking abilities required
  • Excellent written and verbal communication skills with the ability to interact professionally with clients, co-workers, and outside entities
Preferred
  • Bachelor’s degree preferred
  • Minimum of 5 years of relevant experience preferred
  • Experience with Adobe Creative Suite or other graphic design software preferred
  • Working knowledge of BOS products and services preferred
Benefits
Bank Of Springfield logo

Bank Of Springfield

With a focus on community, Jack A. Marantz founded Bank of Springfield (BOS) in Springfield, Illinois in 1965. Today, the tradition continues under the leadership of Chairman of the Board and Chief Executive Officer, Tom Marantz; our President, Mike Pence; and Executive Vice President and Vice Chairman of the Board, Jason Knoedler.From our roots as a neighborhood bank on the southeast side of Springfield, Illinois; BOS has grown to 15 full-service branches in Illinois and Missouri and one loan production office in Missouri. As we continue to expand operations, you have our promise to remain privately held and responsive to your needs. BOS is committed to utilizing our resources to make a positive impact on the communities we serve. We are proud to sponsor many projects, organizations, and events. Our employees continually dedicate their time volunteering for local organizations, including food, clothing and toy drives, blood drives, and numerous charity events. We are passionate about educating our communities through financial literacy programs and working with customers to grow their financial future. Member FDIC. Equal Housing Lender.For your security, never post account information or your social security number on social media sites. Please call 1-877-698-3278 for assistance.

Founded in 1965
Springfield, Illinois, USA
267 employees