Responsibilities

• Lead THE CREATIVE VISION: Set the standard. Build, direct, and review all agency creative, making sure every deliverable answers the brief and meets the bar for quality.
• Turn objectives into ideas. Translate marketing communications goals into clear, motivating creative strategies, concepts, and campaigns across every channel.
• Inspire the work. Spot creative opportunities others miss, and push the team to make fresh, surprising work that turns complex ideas into things people feel.
• MAKE THE WORK: HANDS-ON: Design, don't just direct. Personally concept and create when a project calls for it, such as: layouts, campaign concepts, pitch materials, and production-ready assets.
• Guide at the right moments. Lead some projects from a blank page; on others, give sharp feedback at key milestones so the team can run.
• Present with conviction. Present, or coach the team to present, concepts to clients in a way that builds confidence and sells the idea.
• GROW THE BUSINESS: Win new work. Shape creative strategy, develop concepts, and help present in pitches and new-business opportunities.
• Be a partner to clients. Help Account Managers and clients solve problems quickly and professionally, and earn trust that deepens the relationship.
• Know the terrain. Bring creativity to life within brand guidelines and the realities of regulated healthcare/MedTech marketing.
• RUN A HEALTHY CREATIVE OPERATION: Lead the team. Supervise and develop a cross-functional team of designers, copywriters, content and social specialists, videographers, and freelancers.
• Keep it moving. Prioritize across a high-volume workload, route work correctly as creative or production, and protect deadlines, budgets, and quality.
• Plan ahead. Forecast resourcing and collaborate with other department heads to plan, read the results, and find the next opportunity.

Requirements

• 12+ years of relevant experience, including 7+ years of creative direction in an agency or in-house setting.
• A portfolio that shows the range, from big idea and message platform through production, delivered on time and on budget.
• Proven strength in concept development and integrated campaigns across every marketing channel.
• A track record of leading, mentoring, and growing creative teams.
• Real hands-on craft in the Adobe Creative Cloud (InDesign, Photoshop, Illustrator, and the rest of the kit).
• A strategic mind and a tactical hand, connecting creative to business goals and can still execute.
• Calm, resourceful problem-solving when the pressure and the stakes are high.
• Excellent written and verbal communication, and the presence to present ideas and rally a room.

Preferred

• Healthcare or MedTech experience, or time in another regulated industry and the MLR review process.
• A background in copywriting, design, or production you still draw on.
• Project-management experience with a focus on creative solutions.

Benefits

• Benefits: Medical/Dental/Vision health benefit options, 401(k) program, PTO, fully remote, hardware/home-office stipend, professional development budget, parental leave.